January 2024 by Yi Jun Wong
Great budget hotel right in the town center of Basingstoke. 2 minutes walk to the Festival Place shopping centre and high street. The hotel has very limited spaces for parking (free) but it is conveniently surrounded by several car parks (not free). The staff is always friendly and helpful, and the on site restaurant is great for breakfast.Rooms: Clean with comfortable bed and great shower.Walkability: Within 2 minutes walk to local high street and main shopping centre.
November 2023 by Steve C.
Superb staff. Great food. Big big breakfastFood & drinks: Breakfast has great choice.
November 2023 by Steve Fyson
Lovely kind and very polite staffGood foodReasonable
November 2023 by Lyndsay Boon
Great stay here. Had the dinner and breakfast special. Very good value for £25. Very close to town. Wasn?t very busy at breakfast or dinner so was great. Car park right next door and was well used so was confident leaving my car there. Would stay again if in town.
October 2023 by Glenn Pugh
It all started so well with a call from Bobby the afternoon before our arrival explaining the parking at the hotel which was helpful, Bobby was even on duty the following evening to welcome us, the room was nice and clean, the breakfast was very nice too, the only thing that let the stay down was sticky tables...nothing worse...hot soapy water I would suggest....
October 2023 by Linda Greenwood
I have enjoyed my weekend at the Premier Inn in Basingstoke. The staff were very helpful&friendly, the food was Excellent&the room was comfortable, clean&tidy.
October 2023 by J J
Room was clean and spacious. Only thing is the parking is in a pay as go car park all around a one way system.
October 2023 by Vincenzo Zocca
Premier Inn as to be expected. The free WiFi service is an abomination, and you're better off using your phone to connect to the Internet.
September 2023 by martinepedler
Room not ready until half 5 even though check in was 3pm. Urine in toilet from previous stayer. Shower was cold, shower head was going to side, had to detach and hold to shower myself and leaking shower. Sick smell in corridor. Bed soo hard and uncomfortable, terrible night sleep. Heating wouldn?t work only air con, cold room
September 2023 by Darren
The staff are super friendly and helpful which makes the experience a great one even for first time traveller in the UK , the food was amazing and I would 10000% recommend the BBQ wings , the overall experience I had was fantastic, the only minor downside was that the room I was in had a damp smell that just wouldn't go away ,otherwise I would recommend The Premier Inn to anyone looking for an affordable place to stay when travelling to the UKWalkability: Super close to an area where there are tons of different shops and restaurants which makes the placement very convenient
September 2023 by sammelvinor
Hotel was decent, staff were friendly and helpful though it could take minute to get someone if you needed something midday. We were moved rooms as the shower was leaking into the room below us. We had breakfast which was decent but nothing to write home about. I am disappointed in the WiFi situation and the money grab there, but am happy to report that Netflix and other streaming services worked reasonably well on the free wifi.
September 2023 by Laurasmart86
My first time in a hotel did not disappoint, the check in was easy, the room was clean, cozy and the bed was so comfortable. The bathroom was clean and the shower was nice, the towels were so fluffy and soft.
September 2023 by Adam Reidyara
Free car parking at hotel limited to 10 spaces and still no idea how you get to the front of the hotel on the one way system. However Castons Yard is long stay and on Ringo. Service in the restaurant on Friday night was very very slow with no explanation or apology. We waited 45 minutes for starters and same for mains. Plenty of other restaurants at Festival Square five minutes walk away.
September 2023 by Jack Frank
Have been trying to contact them via phone since 8am regarding my booking, because advanced booking would be needed. After calling on 2 sepererate phone lines, niether were awnsered and both lines were everntually blocked. Upon arrival the desk worker was on thier mobile phone and the excuse for not responding was that thier empty resteraunt was too busy to serve us or respond.
September 2023 by sim0nmeddings
Every member of staff had a smile on their face and went out of their way to make our stay a great one. The hotel was very clean and secure. Had a wonderful two nights sleep and felt refreshed every morning.
