June 2023 by Google user
So finally got a chance to try new Melts from promotion. Not bad, quite tasty actually. Portion was decent for it's price as well. Garlic bread fairly standard too. Cookie slightly bigger than expected, which was very nice surprise. What also surprised me that while ordering, cookie was meant to come with small ice cream which didn't arrive and thus making desert bit too pricey. Food arrived fast though.
April 2023 by Clare Higgs
Ordered from here before, and it was fine. However, our latest trip was awful! Waited 10 minutes before someone finally stuck their head round the corner after I asked if they were closed. With three people standing around out the back, we just left. They obviously didn't need our money.
December 2022 by Harinder Sangha
Great pizza and good staff, efficient!
October 2022 by Jon N
Ordered on good faith after using this store for many years, after this occasion I won't be returning. They stole my money after failing to deliver my food. Have phoned the store 4 times and emailed customer services and the CEO to try and resolve. No reply from the CEO and generic templated response from customer services who have not met their own commitment of when they said they will reply. Avoid this store.
October 2022 by S ?Sabsy? A
Only ordered some Doritos as had a craving and had some tablets to take with food. After waiting an hour and half called the store as got a message delivered. The guy just told me a bunch of lies, firstly quoting the wrong address then all of a sudden fresh in oven then driver is nearly with you. Another half an hour later it arrived stone cold. Would never order again but the customer service is just as bad as pretty much non existent. Wouldn?t even give them a one star but minus ten, I don?t know what?s happened to Pizza Hut but it?s like they don?t care.
October 2022 by Natasha Roberts
Honestly, don't bother absolutely useless, been 2 hours plus, why our app chose those waste of space place I don't know, Brighton hill one never had an issue. Apparently the blokes been on the a339 around the corner from purs for an hour plus. ORDER ELSEWHERE CHECK APP AND MAKE SURE ITS NOT THIS ONE.
August 2022 by ChroniicKillz94
Ordered a pizza at 23:03 and it still hadn?t arrived by 23:50. Tried to call but got put on hold and couldn?t speak to anyone. Finally said it arrived at 00:03, but didn?t arrive to my house. Second time I?ve had to deal with this for this restaurant. Won?t be ordering again from here.
August 2022 by Michael Cole
This Pizza Hut is without doubt the best I have ever been to. We have moved from the area and used to order in Reading. This Hut has never got an order wrong and always really high quality food. Service always pleasant. Just wanted that noted against this place as I am very impressed.
July 2020 by Joe Hetherington
Usually pizza hut is decent. Really disappointed this time. As usual good deals but ordered on a Saturday afternoon so shouldnt be hugely busy. Estimated delivery time 45 mins. Arrived about 1hr 15 mins later just as I was about to call. Thought ok, must be backed up with orders. Opened it up, definitely not worth the wait! Pizza was stone cold. Nachos were barely topped and cold. Mac and cheese was burnt on one side (as in dry, inedible crunchy pasta!) with all the sauce on the other side and again cold... all of it had obviously been sat in the shop for a long time. one of the dips was also missing... couldn't be bothered to ring as I know these sorts of places dont care. But safe to say I'm sticking to dominos or papa John's next time
February 2020 by Jo3H33
Usually pizza hut is decent. Really disappointed this time. As usual good deals but ordered on a Saturday afternoon so shouldnt be hugely busy. Estimated delivery time 45 mins. Arrived about 1hr 15 mins later just as I was about to call. Thought ok, must be backed up with orders. Opened it up, definitely not worth the wait! Pizza was stone cold. Nachos were barely topped and cold. Mac and cheese was burnt on one side (as in dry, inedible crunchy pasta!) with all the sauce on the other side and again cold... all of it had obviously been sat in the shop for a long time. one of the dips was also missing... couldn't be bothered to ring as I know these sorts of places dont care. But safe to say I'm sticking to dominos or papa John's next time
September 2019 by Yaren Chakmak
We ordered 2 pizzas and 2 sides with a 1.5L drink. The sides and the drink were correct however the pizzas were wrong. We called to complain and were met with very lovely customer service. They offered to send us the correct pizza and we were also surpised to see they had also sent us a complimentary ben&jerrys ice cream. Mistakes can happen and they fixed it very well, thank you very much:)
September 2019 by GENETIX FK
Usually a good service but today waited over an hour and a half for a pizza, ring them to find out why they said driver left 5-10 mins ago 20mins later still no delivery,. Shan't be using this service again
August 2019 by Ruslans Jakovlevs
Horrible service, cold pizza, 2 mistakes on delivery, manager is absolutely rude and unhelpful. NEVER ORDER AGAIN!!!
August 2019 by Eoghan Hennessy
Never showed up, money taken, nobody on phones
June 2019 by Ketchup
Ordered a peperoni feast and garlic bread. They delivered burnt garlic bread and burnt pizza. There was hardly any cheese and peporoni. The pizza looked noyhing like their adverts. NEVER ordering again and strongly advise anyone else from ordering from Pizza hut. They dont care about customers just want to sell burnt baked dough and pose this off as pizza.
