November 2023 by Dawn Kerby
Excellent customer service. I hobbled in as I walk with a crutch and the lovely gentleman assistant spotted me and assisted me immediately. He could see immediately I was in pain but also that I knew which charm I required. He then got Daisy to swiftly serve me with the nightmare before Christmas charm.I regret not getting his name as he is an asset to your company. All I can say to describe him is that he has amazing style and is simply stunning. The kindest personality.Thank you for the compassion shown during my visit this afternoon.
August 2023 by Katy Holmes
I just had the best customer care and experience from Ben in store today (Basingstoke). Ben really went above and beyond to help me with a slightly faulty bracelet and was so patient while my daughter tried on the different clasps. I was so impressed! Thank you!
July 2023 by Reece Fenn
Customer service was nothing but exceptional and excellent, special mention to Blake, Emma an the team for all your help!
May 2023 by andre roos
I went into Pandora to ask if I could have one of the little boxes their charms comes in as I bought something (not from them) to display and give as a gift. The staff and store manager (Blake) was absolutely amazing. Even though I did not spend any money with them their customer service was the best seen by far and I would highly recommend visiting their store if you would like A class service. Thank you Blake and your team for renewing my faith in customer service.
March 2023 by Natalie Rushton
I shopped here last week (3/3/23) as I was purchasing a charm bracelet with a Celestial theme to it for my daughter's birthday.I was served by Ellie who was really lovely and was genuinely interested in helping me choose the right charms/bracelet etc...A big thank you to Aria and Blake who came over when they had finished with their customers to see what I had chosen!These people are an absolute credit to your store. Well done!!
February 2023 by Russ
I went to the store, last Saturday, to buy my Daughter a bracelet and charms for her 18th Birthday and was immediately approached by Ellie D. She (very appropriately) illuminated my path to finding the perfect gift. It was my Daughters Birthday today and she absolutely loved them. THANK YOU Ellie for your excellent advice and assistance and I'll be sure to out look for you, for assistance, next time I shop in the store
February 2023 by Kirsty Oliver
Our visit to your store was superb!Top service for an extremely helpful gentleman called BlakeThank you so much!! ? top marks!!
December 2022 by Ms M
Fantastic service today on a busy post Christmas shopping spree. Very well organised queue system in store and staff on hand to ensure you knew what to do. We were served by Holly. She was brilliant! Very patient and extremely helpful. Left with 2 happy daughters! Thank you.
December 2022 by S Martin
Very busy yesterday but staff worked hard to help all shoppers and managed the queue really well. Sign of a good store as many people happy to wait to be served.
November 2022 by Chloe Jones
Go in there with my extentions to buy earrings. I didn't get anyone saying hello or come up to me and offer help. I had my 3 yr old daughter who was being a child grabbing my leg I was in there for a while waiting and you can see no one wanted to serve me they went to everyone else in the shop( new people walking into the shop) but me. Normally have a very good experience with them but today wasn't .
July 2022 by Beverley Strudwick
On trend, new releases every month or so which are in style and on trend with latest fashions. Priced reflect quality. Sales and deals are always a lovely feature.
March 2022 by Sceptic Fix23
Wow what great customer service! So impressed by their attitude and willingness to go the extra mile to help customers! Very happy!
March 2022 by C L Mcdonald
Love the jewellery in here. Lots to choose from. You can build your own charm bracelet, which I love. Great service too.
February 2022 by Samantha Baker
Wow what great customer service! So impressed by their attitude and willingness to go the extra mile to help customers! Very happy!
February 2022 by David Withers
Nice staff, always friendly, helpful and definitely honest (they held onto my parking ticket when it fell out my wallet!) Thanks ladies!
