January 2024 by Phil Basingstoke (philbasingstoke)
I like using this store because of the staff. They are so friendly and helpful. If something isn?t in stock they let you know when it will be available again. I always experience great customer service and that?s a dying art nowadays.
December 2023 by Phil the Lonely Goat
The staff are very helpful
December 2023 by Alex Flarty
Not a hello, please, thank you or even goodbye. Too busy gossiping.
November 2023 by Martina Clerkin
Now that the old (not in age ) manager is back, I am sure this shop will go back to how it was, I have been popping in there every day for the last 10 year and it?s only in the last 2 years it went to pot, brilliant news that we have a reliable and conscious manager back.
October 2023 by Laoise Coirce
The staff are lovely BUT...... this shop is totally unreliable. It should be renamed as an 'inconvenience' store.Its been shut the last two days (Friday 20/10/23 & Saturday 21/10/23), and it was shut much earlier in the week one afternoon when I came home from an early shift and went to pop in for some essentials.It is advertised as being open from 6am until 10pm, 7 days a week.More often than not, it isn't open at 6am, but people started to work around that by popping in the night before, or going down to the Tesco Express store which does open at 6am (much easier for those in a car, as its a good 20 minutes on foot).Now though there are times when they are not even open in the day or early evenings either.It has happened as one offs before, but those incidents have increased over the last few months, and now two days on the trot over a weekend period its been shut when the place would normally be really busy, it makes no business sense.Please hire more staff - or preferably pay and treat the ones you have got better so that they don't keep leaving - make sure you've got people to cover the shifts or if you are that awful an employer that you cannot attract & retain enough staff, be realistic, stop over reaching yourselves, change & reduce your advertised opening times to ensure you have got coverage, and so that customers know what to expect.Better to have a reliable service on shorter opening hours, than promise extensive coverage but then have customers turning up to finding the place shut.
October 2023 by Evie Cautherley
Basically always closed
June 2023 by Phil Diamond
Once again, the shop is shut. This has only happened since the new manager took over (who is also very rude and abrupt).The only good point about the shop is a young man called Cameron who works there. Always polite, great with kids.Unfortunately that is where the good points end. Overpriced, understaffed (because everyone walked out when the new manager took over) and lacking management who cares about the shop and community (the previous manager was fantastic).
April 2023 by Andreea Gu?ilic
Convenient, small shop, it has all of the essential stuff in.
March 2023 by Mark Thomas
staff all lovely but stock and pricing is pretty bad. most of the time its shut on a Sunday morning when its most when we need it open
January 2023 by Shell McElhinney
One stop being shut is inconvenient, supposedly its a convenience well not so much
April 2022 by Laurie Pruvost
I am giving 5 star to the one stop shop in Sark Way Basingstoke because of one member of staff. He is a young man named Cameron. He is very polite and very helpful. It s a pleasure to be served by him. People are very quick to complain but nothing is ever said when things are right. He deserves to have some recognition for his excellent attitude.
February 2022 by James Edwards
The floor staff in Popley One stopBasingstoke.need to be sacked I been in 3 times in the last week .and they have been shouting their personal Affairs off on the shop floor No consideration for customers what so ever .and Very unprofessional .. and don't know how They have been hired.. I will be contacting the duty manager about this Disgraceful.
April 2021 by Simon Varney
Great service and staff team
January 2021 by Palu ch
The cashier with short blonde hair is an idiot :)
February 2019 by Zoe Brooks
This shop is useless it's an absolute joke so over priced barley has any milk in store daily whenever we go up there they hardly have anything in we need my daughters just gone up there its 1.00 pm on a Sunday and it's shut Its a useless shop sick of them never having stock in . I can't wait to move back to southam I miss the Co op so much it was always open always had stock in.. Just hate this one stop so much
