December 2023 by Elissa Pegg
Elena was super duper helpful?, lovely girl ?? and helped me find a winter coat as it's sooo cold
November 2023 by Amy Rounce
I have experienced on 2 occasions now very rude customer service by the same lady. I didnt get her name but i think shes the manager. Unbeliveably rude and speaks to her staff, who actually try to help in a rude manner and very condenscending. Makes you not want to shop in there! I actually took a return home and would rather pay to return it than go back in there to be spoken to like that. Especially when the returns process has changed, why not try to educate your regular customers in a polite manner and try to help then maybe next time they would get it right and appreciate the time taken to explain the new process!
September 2023 by hamid unico
Tank you for best servic too csilla
August 2023 by darren leggett
My daughter was looking for a fashionable swim suit, spoilt for choice but found one she liked, staff helpful in ensuring it fitted in the right places, outstandin customer services.
July 2023 by Lokesh Pande
Fix your e-receipt.Didn?t get mine for the purchase i made today.If you claim you are going paperless, have proper system in place.
June 2023 by Louise Hoyland
I went into the basingstoke store yday to buy a bag.....I asked if I could use my blue light card to which the lady said yes....bag was 19.99 with my card it was 17.12p.Got home and looked on the website all bags had 25%off which would of made it 14.999!!!why didn't the lady said better not to use my card and offer me the 25%off!!!19.9o I
June 2023 by Leo Dinneen
Sheila as always is a credit to the store and the main reason my partner and I come back almost every weekend to see her and get clothes
May 2023 by Loraine Mitchell
Purchased a product from the store and then lost the receipt. Upon entering the store to return the product I met with Scarlett F. She immediately went to into action to help me. Nothing was too much trouble for her. Within 3 minutes she had retrieved a copy of my receipt. It was a pleasure Scarlett, you were so polite and professional.
August 2022 by S -EP
One of my fav shops for dresses... but better choices would be available online than in store.
July 2022 by Anna Shuli
Awful customer service.Staff member talking for ages to her friends rather then focus on customers.Total ignorance.
November 2021 by Marcin Baran
Plenty staff but problem with sizes if you do have time they ask you to go online and order online so you have second opinion if you really like something
November 2021 by Maria Blundall
Went in for a jacket & trouser, on sunday managed to get both in my size, unfortunately the que's were long as only 2 cashiers needed more especially on the weekends
July 2021 by Linda Ann Cornelius
Lovely big Store with lots of choice.Good service from friendly staff.
July 2021 by Jess Clark
Great service from Slyvester. Such a warm person, really helpful and efficent. Made the return process very easy and let me know there was a click and collect option, to help save me money next time. A really nice visit which is rare on the high street these days. I really hope he see's this and gets a well done ?
July 2021 by Lucy Lou
Excellent customer service which makes a lovely change from being grunted at, (something I have experienced in other retail shops in festival place!) helpful friendly staff.
