Outside ATMs not working so had to go inside. Man came up to me as I was looking at my phone to try to find out where to go. The man was called Simon and was the store manager. He helped direct me to my destination. I have been banking with Halifax for 35 years and have rarely had a poor experience.
August 2025
My wife and daughter called in briefly this morning and were met by Simon who was extremely helpful and informative. Thank you.
August 2025
Great customer service and genuinely helpful staff.
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone. To find out what accessibility services are available in your local branch, search for it in our branch finder.
