March 2024 by Mike Fev
Very helpful and friendly service from Izzy. Excellent customer service.
March 2024 by Martin Roberts
Amazing service, friendly and knowledgable staff. We went in for an engagement ring not really knowing what we wanted, a bit nervous. Izzi put us right at ease and found us an amazing ring. All the staff made us feel relaxed and comfortable and we didn't feel that we were under any obligation to buy anything. Would highly recommend and will return for the wedding bands.
March 2024 by Uthayanan Arudchelvam
Goutham was very helpful and friendly in getting the right product
February 2024 by Elaine Coombs
I was greatly helped by Goutham when choosing a ring for myself and one for my husband. Goutham was polite, friendly and very professional.
February 2024 by Wendy Humphrey
Just bought a watch with my son from salesman James. Can?t rate them enough, very helpful, amazing service. Couldn?t be happier.
February 2024 by Ant Teasdale
Izzi was great and to be honest, I?ve shopped with Goldsmiths multiple times and every time they've been incredible. Absolutely can?t fault them and Izzi was brilliant on our recent visit on Sunday too!
February 2024 by Callum P
I received great service from Goutham and the team when I went in recently to buy some jewellery. I was very happy with the quality of the product and the overall experience.
February 2024 by Robert McHarg
Goutham was very helpful and provided me with all the information i needed. Polite and professional.
February 2024 by Cristina Pricope
Great stuff and selection of rings. Goutham was very helpful and friendly and would highly recommend talking to him in your next visit to the store.
February 2024 by Varun p kumar
We had the most lovely experience at Goldsmiths Basingstoke. A really lovely shop, I had the best experience when looking to buy a Tissot watch. Dealt with Izzi, who was friendly, professional and knowledgeable. Just goes to show going that extra mile means a lot to a customer experience.
December 2023 by Reveen Regi
Amazing staff at Goldsmiths! I was served by Gautham who was very patient while I was ring shopping and assisted me to try on different styles and sizes. Great customer service, very happy with every interaction with Gautham as he was very friendly ans helpful.
November 2023 by Lee Fowler
Excellent staff and selection of Watches and Jewellery. Hannah was very helpful and would highly recommend talking to her when looking to purchase anything. No pressure selling, but very helpful in assisting you to view or try anything on.
October 2023 by S Hepburn
A special THANK YOU to Hannah & the team in store.I ordered an engagement ring, which due to system errors wasn't at my local store in time for the weekend. I called the Basingstoke branch & Hannah was absolutely amazing, and did all she could to make help me. I was able to pick up the ring on Friday & Propose on Sunday.You played a major part in making the process as smooth and stress-free as possible.Really appreciate everything you did for me.Thank you once again :)
October 2023 by Emily Naylor
I had a lovely experience at Goldsmiths with Izzi.Izzi helped me choose my wedding ring and talked me through the process of bespoke services. I couldn't be happier with the service I received.Thank you!
September 2023 by Charlie Findey
I visited the store to enquire about my first luxury watch and was met by Caitriona who was extremely polite and accommodating. Knowing that I was new to this area she ran me through all sorts of different options and helped narrow down my next purchase. Highly recommend asking for her assistance when visiting the store. I will be returning within the near future to make a purchase!