Eyewear & Opticians in Basingstoke, Hampshire

“Service was great as usual. Stephen's professional approach balanced ideally with his friendly and practical ideas and thoughtful service. Very happy thanks”

“I had the 1st tests then saw optomatristSalma who was very thorough and showed me photos of my eye. I have some floaters so she has arranged a future appt with dilated pupils. She also informed me how to self treat myself for block tear glands. I am very grateful of her thoroughness”

“Today I experienced excellent customer service and relations.Both Shiraz & Helena took great care and used their experience and excellent social skills, keeping it very professional and engaging at the same time.A very swift and professional eye test along with a very honest glasses purchasing experience. I went away very happy and bought the new transition lenses as well.Thank you both.”

“Great service, you feel that optician really had interest in your eye health. Very professional and fantastic equipment and choice of frames. Pricey in comparison to competition but that’s what you pay for good service. I’ll definitely use in the future”

“My experience was excellent from start to finish. The staff were welcoming, professional, and attentive, making me feel comfortable throughout the visit. The eye test was thorough and clearly explained, with the optometrist taking the time to answer my questions and provide helpful advice. I also appreciated the efficiency of the appointment – everything ran smoothly without unnecessary waiting.

When it came to choosing glasses, the team were friendly, patient, and knowledgeable, helping me find the right frames without any pressure. The overall atmosphere was positive, and I felt well looked after at every stage. The combination of professional service, clear communication, and genuine care made the visit very reassuring”

“Wonderful experience at the opticians - my glasses had started to come apart and so took them back. The assistant - Kirra - in the eye department could not have been more helpful, polite and professional. Provided a replacement set of frames at no cost while I waited. Excellent customer service, thank you.”