December 2023 by Nana A
There was an assistant who was really helpful! She gave me a really excellent technical rundown of the differences between the phones and associated contracts. I'm very impressed with how much information she was able to provide to help me to make a decision. I would really recommend going into this EE shop before buying your next phone or doing an upgrade!
November 2023 by Arslan Shafique
Yes I prefer to All of you
November 2023 by Jens Christensen
If you want to buy something this place is probably ok. But if you are looking for help with a technical problem you are better off calling the EE helpline. And if you chose visit this shop be prepared to be ignored and be prepared to wait.
October 2023 by bashemall
Helpful staff who sorted my query quickly and in friendly efficient way.Thanks
October 2023 by Luke Walton
Had to use EE to return my Google Pixel for a warranty repair. David assessed the phone and agreed it was faulty and a warranty claim. The phone then was booked in for sending off by Yanaka who didn't seem to understand the issue and failed to fill in the paperwork correctly. When my warranty claim was rejected by the company the phone was sent to, David helped me further even though there was little he could do.It appears David is a star here and being relied upon by other staff significantly (other staff had to keep asking him how/what to do). He deserves reignition for his selfless work and is a credit to to this store. He gets 5 stars the others 1, averages out as a 3.....
August 2023 by GG Har
Horrible experience. The staff is not equipped to deal with distressed customers. David the manager and the woman there refused to help me just because I wrote down their names. I've been an EE customer for more than 6 years and trying to get something sorted is absolutely impossible with this company. The stuff seem to have no training whatsoever, very incompetent and unprofessional. They're very happy to take your money but customer service is absolutely appalling.
June 2023 by Sue Kirby
Very friendly service, assistant was brilliant and explained things re my mobile in terms I could understand. She looked into my contract and hopefully I will be saving money in the future.
June 2023 by Keith Edmunds
Exellent very helpfull staff gets busy iv been with ee years any problem quickly sorted
April 2023 by mattyg&eeveegirl
Absolutely amazing staff, kind, friendly and got my phone fixed and back in two days. (over a weekend too) huge thanks to David the manager and the kind lady who served me first.
April 2023 by lee999fire
Great deals to be had
April 2023 by Kim Blazer
Great service, by helpful staff. Always a pleasure to shop here
January 2023 by trevor laurie
Very helpful when I have problems with phones
December 2022 by Suzanne Belcher
Nice shop friendly helpful staff
November 2022 by Clive Bradshaw
I went there with my partner to upgrade her phone, this was achieved with the helpfuly staff in store.
August 2022 by Tosin Racheal Irinyenikan
It's a customer care service shop for EE customers. It was at the center of festival place.
