December 2023 by Samantha Smith
Very friendly store, amazing Manager Carl who was also very informative!
December 2023 by Cheryl Monger
We were looking to change our bed and were interested in purchasing an ottoman style for the storage. We had a very positive experience. Leah our salesperson was thorough, knowledgeable and professional.
December 2023 by martin richardson
Carl was very friendly and helpful and looking forward to our new mattresses and beds.
December 2023 by Jeremy Stevens
Very helpful and knowledgeable team at the Basingstoke store, thanks for your help Chris.
December 2023 by Sarah Nichols
Professional friendly service, no hard sale. We were greeted by Carl who helped make it easy with his honest and non biased views on different mattresses. We were offered a drink which was nice. Delivery was offered within 2 weeks. Very pleased
December 2023 by Paul Carr
Buying a mattress isn't something I particularly looked forward to - having not bought one for 12 years, the prospect of sitting on a load of beds and trying to guess which mattress might be right for us didn't excite me. But from the moment we entered the store in Basingstoke, Carl had us on the 3 minute sleep simulator, had our ideal mattress specced out and from thereon the process proved very straightforward, and even possibly a bit scientific!
December 2023 by William Broad
Georgia was super helpful and full of knowledge. The whole process was quick and very easy 100% would recommend
November 2023 by Eddie Rolston
Customer service was amazing by Leah in the Basingstoke store branch :)
October 2023 by Simon Sammut
Sales man Chris great job not in your face he recommended trying the bed that helps choosing the right mattress left you alone to discuss was going to look else where as well but because Chris did a great job we bought there and then down to him great job
October 2023 by Mitchell Davis
I?ve been looking for a new bed for a long time and felt very lost as to what mattress to purchase. Went into dreams and Carl was extremely friendly and willing to help. We did the mattress testing machine and Carl assisted us throughout the whole process and let us try a range of beds whilst talking us through it. Such brilliant customer service. Thank you Carl!
October 2023 by Lewis Drew
The entire experience was great, staff were very attentive and informative in the store. Georgia from Basingstoke went through the sleepmatch and helped us find the right mattress for us following the results. Georgia helped us with a protection plan, a mattress protector which didn?t hinder the quality of the cooling mattress and a payment plan that spread the cost helping us afford the new purchase (on top of our wedding for next year!) really good experience highly recommend
October 2023 by Vladimir Jiranek
Ella was great! Helpful, informative, courteous, efficient. We actually came back to buy after a visit to another Dreams store.
September 2023 by Pat Griggs
Leah, the young lady who served us today was extremely helpful, showing us different options while we were choosing our single bed. She was very pleasant and friendly.
August 2023 by Malcolm Davis
Fantastic service, everything was explained in a professional manner.
August 2023 by John Eastwood
Carl Stephens was very helpful and patient despite having to deal with other customers as well.
