January 2024 by adamx golding
Staff very helpful
January 2024 by M
A very poor experience, I was served by a manager today 02/01 (looked around 45) with really poor customer service skills. Just made me feel like he didn't want to help at all. I bought a pair of trainers, but won't be going back.
December 2023 by fiona evans
Many thanks to Chelsey for terrific customer service in the Chantry Centre branch. Went out of her way to assist me.
December 2023 by Sita Ghale
We went to The Andover Sports direct around4pm today ,we were extremely disappointed with a bearded Indian staff member who was very rude to us without any reason, I asked him if there are any Medium size Nike hoodies,he replied in a very rude manner,there?s nothing left,that?s all we have and kept moaning about how customers leaves hangers behind,he had no sense of customer service,we were very close to leave our shopping behind because of this guy?s disgusting behaviour but the young lady there was quite friendly and pleasant so we still bought few stuffs and I did mentioned to her of his rude behaviour.This type of lazy and unhygienic rude person should not be working in a shop, i would not recommend anybody to go and shop there when he is there.very bad experience .i would not go back there ever again just because of this arrogant staff member.
December 2023 by Adam Aibak
Very disappointed behavior of staff. Dont want to go anymore.
September 2023 by Peter Bearne
Good stuff at decent prices
February 2023 by Drea Mc Connel
In store Manager who supposedly has "special training" in running shoes and spouts company refund guildlines that are not in line with consumer law . The managers faulty products procedure....using his hand as his only knowledge and tool to decide if it is faulty do not stand up.Finding out that manager discretion is the only guidline this store follows I took my faulty item with me and will take this to small claims. SD sell products at a reduced rate that don't make the cut for the labelled names. Thankful it was my 1st and last time buying from this store and company.
February 2023 by William Taylor
I had a terrible experience at SportsDirect in Andover. I was shopping for a new football and wanted to test it out before purchasing. I was promptly kicked out of the store by an employee. I was extremely disappointed. The indian member of staff was very unhelpful and condescending. In his childish fit of rage, he also kicked out 2 unsuspecting customers who did absolutely nothing. I would not recommend this store to anyone.
December 2022 by darren driver
Is the stuff in this shop fake or seconds ? I brought a pair of trainers and brought the same pair from a decent sports shop one pair fit perfectly the 1s from this shop are to small and a strange shape , won't be going back
September 2022 by Nanika Rai
One staff who is always immensely rude and has no sense of customer service. My daughter had tried a few pair of sports shorts which, the guy told us to bring out and hand them to him. When he saw the shorts, which we had neatly hung on the hangers, he started whingeing and when handed over, he shamelessly threw them on the floor. We were shocked to see such appalling behaviour from someone who is working as a customer assistant.
June 2022 by Nat P
Social distance maintained, masks optional very helpful & friendly staff. Prices are reasonable probably depending on the brands you are looking at. Clean and tidy environment. Wheelchair accessible entrance. I highly recommend
March 2022 by Trevor Sleath
Went in for trail running shoes and they had a good selection of types and prices.Also had affordable children's trainers.
January 2022 by Glyn Evans
We got exactly what we wanted and the young guy who served us was very helpful
January 2022 by Jaydan
Terrible customer service. Staff have attitude and would rather talk to each other.
January 2022 by Benjamin PAULLEY
Good stuff, had what I wanted in the correct size. Knowledgeable stuff. ?
