June 2022 by Alex Pond
Probably one of the worst customer experiences I?ve had in a bank. Rude, frustrating and frankly the way my 80 year old Father was dealt with was shocking. I hope for the banking industry that the gentleman I spoke to doesn?t see his current job as a long term career option as he would be better suited not dealing with people, ever, in any capacity.
July 2021 by Glyn Richards
Such a dated way to bank. Had an account for 13 years but now preference my Monzo account. I only keep my Natwest account going because it keeps my credit score high because of the age of my account. Once I have got a mortgage I will be parting ways with Natwest.
July 2021 by jake lane
I very rarely leave reviews, but the customer service and general attitude at this branch is shocking. Avoid if at all possible.
June 2019 by Ross Dicker
Severely understaffed. Looking for a brief transaction that had taken more than an hour to complete. Unfortunately, I had to come in person to resolve the issue as online help desk could not help me. Big ask apparently to help me here in person too.
May 2018 by Zoe France
Lovely staff
March 2018 by Matt Harrison
Nice staff
