December 2023 by chloe stuthridge
go here quite a lot (unfortunately). staff constantly being very loud swearing behind the counter. always usually have something missing from the food - but food itself is okay.the occasion that brought me to write this is that it literally looks like a bite is missing from my cookie? this kfc has unfortunately gone extremely downhill.
December 2023 by Jenny Safe
It's okay nice calm atmosphere. Staff are very welcoming. Food can be on and off.
November 2023 by Kane Jackson
Staff miserable and barely spoke to me. Food tasted good although order was wrong (obviously, do you ever get the actual thing your ordered?) wrong sauce on Bites, Lettuce left in Wrap despite ordering it without. No spoon/fork in bag or anything further offered. Probably won?t bother again.
November 2023 by finn peter
Chicken is always well cooked and the que inside is quick.The crushem machine is rarely on and the drive through is closed half the time.Vegetarian options: Never had any vegan burgers when my gf has asked
November 2023 by Sean & Sandra Van Huysteen
TERRIBLE terrible terrible!!!! By the time I got to this last piece I lost the plot!! Burnt, dry and the batter like with all the chicken in our bucket, dirty looking because the oil was so dirty! 30 mins after eating this, my butt hole decided to explode!! Just not on, pull your socks up Andover KFC!! I will not buy here again!!
November 2023 by Yam Chhantyal
Worse KFC I have ever had in my life. As you can see on the picture we were served zinger burgers without a lettuce. When we confronted the staff they weren?t bothered not even an apology or atleast have a decency to say no lettuce before serving us.
November 2023 by Charlie Canes
Completely useless. Complete wrong order, ordered through their app because they?re no longer affiliated with Deliveroo. Then the female manager on the phone said they won?t deliver the right order, that all we could do was get a ?refund? through the app or a ?collection order?. I paid for delivery but they won?t deliver the right order.Reviews speak for themselves, it starts at the top and when the management are that poor at customer service, everything else?s will follow.Useless
October 2023 by Kila Robinson
Don't know if it was because it was late evening, but the staff didn't seem that happy/friendlyNot alot off food leftFizzy flat like
August 2023 by Rahul Bura
Wow never had KFC this bad. First time in the UK and not sure if it's all of UK or just this location. The Chicken was oily and the batter is different from the KFC's in North America and Asia. Popcorn chicken was ok. Zinger Burger was sad. The chicken tenders( mini fillets) however were juicy and great.I think they use cornmeal for dredging? If so, it's not a bad substitute but execution could be better.
August 2023 by Cc Brown
Tricky, order was messed up but they were okay about it. Store needs a deep clean in my opinion, especially the drive through
August 2023 by Simon Bushby
Shocking take away this evening had to wait 15 min at the drive thru for the food !! Then get home to find hot wings cooked to within an inch of their lives and chicken which was cold. Chips we awful too. That is the last time I go to Andover KFC they need to train in Newbury which has the best KFC in the South!!
August 2023 by Tracy Barratt
6 piece bargain bucket was 4 legs and two wings... A bit disappointing but staff were friendly and efficient. Did the drive thru' so can't rate the atmosphere
July 2023 by Indieoreo
The cleanest KFC I?ve ever visited. Bathrooms, seating area and food prep areas were spotless. The food was also excellent.
July 2023 by Masukawa Degei
Bought a family bucket and seems like Chickens and chips were overfried, burnt and dark brown in colour. It was always the case with this KFC. Don't know whether its old cooking oil used or temperature settings too high...So disappointed.
July 2023 by Steven Crabbe
Hadn't been to Andover KFC for quite some time. Chose to drive through as these businesses are generally set up to provide a quick and easy ordering and pick-up system. Que up and get to the ordering point to see a message telling me to drive down to the pay window. 20 minutes later , i get to the paying window to see a message to go to the collection window. Only Andover can flout a tried and tested drive-through system and fail to deliver what a global chain ethos is centred around.Get my order eventually, and it seems as though it's been sat on the pass for a couple of hours. The young man who served me was lovely and polite and eased my frustration somewhat.This visit is not an experience I am in a hurry to repeat. The whole experience felt like it was a knock off chicken outlet. Not a proud franchise of what is great chain.
