October 2023 by Neochet
By far the most shambolic pharmacy I've ever experienced, you can call constantly for hours without getting an answer. When you go in person you better be prepared for them to tell you to wait half an hour for your prescription to be dispensed even when there are no other people there. Very rarely more than 1 person working at any time meaning wait times are incredibly high. Understaffed and high wait times are a rising issue across a lot of pharmacies now but this place is by far the worst.
October 2023 by LX F
Asda please stop advertising offering free premature nappies. Asda Andover staff is not even aware of it, or probably they do not want to give. The counter staff who went to ask the in-charge regarding the nappies was like say NO straightaway. I did not even mind paying as its very difficult to find one on the shelf. Anyways as usual Asda Pharmacy Andover is disappointing.
September 2023 by Oliver Bailey
Called 27 times even called 201 for the store GSM and still couldn't get through to the pharmacy so had to drive 20 minutes to get there to find out what I wanted wasn't ready and they weren't busy so no excuse for not answering the phone
September 2023 by Karen Stather
Been ringing for an hour now constantly, it's 7pm and it's still just ringing. Website says 9pm closing so at a total loss why they have a phone if no one answers it ... it's still just ringing!
September 2023 by Kay Easdown
Long winded, unorganised, just as bad as Tesco. Queued for 30 mins to actually get to the till. She has the box of pills in her hand and still says it will be another 30 mins! Just check it and let me get on!
May 2023 by Natasha Hewson
Absolutely incredible, had to get an emergency prescription while I was away and my GP hadn't given me enough and they were incredibly helpful and lovely
March 2023 by Yolande Turley
Always been really really helpful to me and my daughter, the passed few months , wouldn?t go anywhere else ?
December 2022 by Scruff Harrowell
Kerry-Anne was an absolute star in my hour of need making sure I had the meds over the Christmas and New Year........huge thanks for an excellent service
June 2022 by Melanie Rae
Friendly and knowledgeable. I have always found the hard working pharmacy staff at Andover Asda Pharmacy excellent!
September 2021 by Andrew Lumley
It says on Google the pharmacy is open until 1800, but the main store is closed at 1600. How can it be open if you can?t get to it as the main store is closed?!
September 2020 by Suzie
Slow service
July 2018 by Nat Pdf
Great service, very helpful and professional staff. I had flu jab for a couple of years. It has worked for me. If you want to collect a prescription you don't have to wait, you can come back and collect after shopping or have a cuppa.
March 2018 by melody alice
Great experience, they sorted out the mess made at Boots Charlton Road without a fuss. Thank you.
February 2018 by Jeni Chamberlain
Great service
September 2017 by Richard Hobbs
Don't bother, staff rude and not interested