September 2023 by Ella Lester
Lovely book shop , I do like Waterstones. And was not disappointed with the one here in Alton. I would say one of my favourite shops here. Good range of books for me to buy for myself and my 15 year old. Revision for School, and just for general reading, which I do encourage strongly especially nowadays with all the technology. And got a snazzy bookmark aswell for us both. #LOL ??? would definitely Recommend here.
August 2023 by Karen Eckworth
Good to have a book store in town
June 2023 by Mark Holland
Really nice and helpful staff with a passion for books!
April 2023 by Sasha White
Spotless store, lovely staff who are knowledgeable and welcoming. They always give me the perfect recommendation for what I am looking for and I've been in more than once and spoken to different people. I'll definitely be back soon!
December 2022 by Dan moss
Very helpful staff with lots of choices of books and games
December 2022 by Jane Dockar
Lovely staff....so helpful! And my dog was allowed to come into the shop too which was a really big help.
November 2022 by Irene GM
Friendly staff, warm place. Offered options and good advice.
September 2022 by Su Hurrell
Wow! Saturday afternoon, this place was the place to be in Alton! Lovely woman working the floor and the till, ready with recommendations and friendly chat. We bought £78 of books on the basis it was such a convivial place to browse and buy. Top notch branch of Waterstones!!!
June 2022 by Steve Dwyer
Well stocked bookshop with helpful, friendly and knowledgeable staff. Highly recommended for a bibliophile
March 2022 by Rebecca
Brilliant friendly customer service in a bright happy bookshop, a great place to go with my little one.
January 2022 by Liz
Staff are extremely helpful and friendly.Lovely selection of books and gifts too. I get lost looking at things in here (in a good way).
Very good. Staff always helpful and cheerful.
January 2022 by Neil Adcock
Very helpful and engaging people in store
October 2021 by J Norkett
Love this book shop in town staff are always so friendly and helpful.
September 2021 by Cassidy Rolfe- Yates (Cassy)
Amazing staff, super supportive and friendly. Recognised that I had my hidden disabilities as I was becoming very overwhelmed sensory wise. This lovely staff member came over and asked what she could do to help me. I said it?s okay I don?t want to break social distancing rules. And her response was it?s okay I?m here to help you. The fact that staff want to help you in any shop right now is amazing because they would rather help you than leave you to struggle. It shows they care, have compassion, customer focused and know how to balance customers, staff and COVID-19. Thank you Waterstones!
