November 2023 by Deborah Tyson
Very friendly lady at the counter.
April 2023 by Fliss C
Alton branch not delivering, charging extra on items already fully paid for and when we went to pick up our own post we?ve had open envelopes and missing items
March 2023 by Google user
The man inside seemed nice enough, but that was ruined by the woman with an awful attitude who chose to skip over what I said and put words in my mouth. I decided due to the poor opening hours to start my day by popping in and picking up a package from last week. The woman in question decided to take an opportunity to ruin their customers day before it had even begun. If there was a competitor for me to use instead of royal mail I would. Unfortunately it's out of my control.\\n\\nSORT OUT YOUR OPENING HOURS
March 2023 by Dan Stevens
The man inside seemed nice enough, but that was ruined by the woman with an awful attitude who chose to skip over what I said and put words in my mouth. I decided due to the poor opening hours to start my day by popping in and picking up a package from last week. The woman in question decided to take an opportunity to ruin their customers day before it had even begun. If there was a competitor for me to use instead of royal mail I would. Unfortunately it's out of my control.SORT OUT YOUR OPENING HOURS
February 2023 by Emma Eden
Always very polite and friendly whenever I've popped in to collect anything. No problems at all.
December 2022 by G D
Had the delivery man literally attacking my front door when all he had to do was press the doorbell once. But no, he was banging it with his hands, the knocker and pressed the door bell 6 times in the space of 3 seconds. This is the same guy who leaves junk mail in your letterbox HALF WAY so it lets all our very expensive heat out the house. If you look at the state of him of course he isn?t going to respect other peoples homes, belongings, his job.
October 2022 by Bruno Kertesz
Short opening times
September 2022 by yhannis craig
Closed due to strike, they dont tell you that though, you just have to find out yourself after treking it there to see closed gates. I get it i wasn't in for my parcels but it did not arrive at the time given to me. Why not take it to a post office that is open more often. You will find more life in the bins than this place
August 2022 by Shenoy (KANACHO)
What is the actual point of being open 2 hours a day ?Please can you update your online times.The amount of times I have walked to find you are closed.
July 2022 by Nick Frier
Confusing access, confusing opening times, confusing services. The rise of small parcel companies is entirely justified. Although my parcel was sent, I just have no idea about the details.
June 2022 by Debbie Stanistreet
Terrible service that couldn't be any worse. Hardly ever open and when it is only for such a small amount of time.Website states opening hours which are incorrect.If I could give 0 stars I would.Embarrassingly bad.
October 2019 by Richard Weeks
Provide a telephone number for gu341aa sorting office that is manned by an automated dead voice. No people to actually talk to. Helpful when operative has scrawled the wrong reference code for customs charges to be paid online. Guess I will be waiting more money on driving over to get it done correctly myself. Thank you royal mail
July 2019 by Lynsey Popham
As always very efficient and helpful. Very quick to find your parcel.