October 2023 by Macarla Andrew
Extremely rude, short lady with glasses on who was stacking shelves this morning at 9.40am (9th oct). Twice! I said excuse me so I could get passed her. She knew damn well I was there but chose to ignore me and wouldn't move. She only had to take one step forward as she had loads of space. I eventually had to squeeze past her and she had the cheek to give me a rude look! If you don't want customers walking through the aisles because you're restocking shelves, fine.....block the aisle off completely while you're doing it.
October 2023 by Dan Bates
Use evri can drop at anytime no hassle, if my parcel wasn?t a return would have used them instead. Absolute Joke
April 2023 by Jack B
Popped in today to get some Euros, Hong Kong and Chinese money for an upcoming trip.The staff were very helpful and assisted me with doing this as I had to order the currencies in (Other than euros).They were friendly and polite which I have known in previous years has not always been the case however it appears afresh helpful set of staff are now employed here.
April 2023 by Eoghan Hennessy
Staff are always polite and helpful to me. Longer opening hours would be more convenient.
April 2023 by Robert B
Popped in today to get some Euros, Hong Kong and Chinese money for an upcoming trip.The staff were very helpful and assisted me with doing this as I had to order the currencies in (Other than euros).They were friendly and polite which I have known in previous years has not always been the case however it appears afresh helpful set of staff are now employed here.
February 2023 by Icy Man
Poor attitude from the staff and also didn't know what 1st class tracked post is.Only use if you need to
December 2022 by Darren Poole lacey
Extremely rude lady ??short older lady with obviously no customer service skills. I would get yourself a different career as your skill set isn?t correct for a post office. Tried telling me that they were closing for lunch even tho we were the only two left in the queue. I pointed out the obvious that by my watch and the post office clock it wasn?t 1.00pm. I think the post office should replace her with someone with customer service skills??
October 2022 by Miguel Ferreira
Incredibly rude staff. Was seen by a young male member of staff that should not be in customer service with this type of attitude. Very unprofessional.
August 2022 by Peter White
Two days in a row I've tried to get some International Driving Permits made, but each time there's only been one chap on his own who wouldn't do them, and didn't know when there would be two again. Utter waste of time (and money for parking). There's only one young woman there with any sense, and she's either left or on holiday. How I miss the old High St PO (which is still empty after15 years).
August 2022 by Richard Laughlin
Refused to provide a basic counter service of cash deposit 15 mins before published closing time. If the staff are clearing up etc to be out the building by 1730 (completely reasonable) then publish the opening hours as ending when they truly end so people don't make a wasted journey.
August 2022 by Paul Hogben
A small venue which is cool in Summer. Service at the Post Office is quick and efficient.
July 2022 by Rob Sykes
I would give zero if I could. My buisness partner paid in a cheque to be sent to the bank. Five days later the bank do not have it on the system. Went to speak to the post office to see on the system if it had be sent and got told flatly there is nothing I can do. Asked again please check your system to see if it was sent and got told no. Rude arrogant manager behind glass. For clarity the cheque was not a small amount. Owning a small buisness in alton that relies on cash flow I urge anyone to go to another town and actually put in your deposits to the bank itself. I will never pay in cash or cheques at this post office again. I have no idea what the sole purpose of this post office but to mess people around and be rude. Also for clarity I have sent parcels and letters over the years and had pretty much the same response. I'm done.
March 2022 by Andre Webb
Rude staff,not enough staff at counters whenever its busy. Only one young male staff attending today even though there was a queue.
December 2021 by Candy Stork
I have always found the staff very efficient and friendly and I?m there a lot!
November 2021 by Gino Enzo
Rude women working there, arrogant not helpful, she told me I must be there before 13:30 or she wont deposit my money in my private card? It's clearly says service is 09:00 to 14:00 pm you must take my money or change your hour times...
