February 2024 by Penelope Ball
I?m so happy Billy Goat was recommended to us. It?s a super lovely shop and stock and a really calm experience buying shoes compared to other shoe shops.Having realised the same eve that my daughter had left her toy behind & living half hour away, they responded out of hours to say they had kept it safe and popped it in the post the following day.I will definitely be recommending them to friends and thank you for the amazing service of getting a dragon back to its owner!
August 2023 by Jen Middlehurst
I came here on Saturday and was greeted by the most delightful young lady with glasses. She engaged immediately with my son and made him feel really special.My niece and nephew then came in for a fitting and again she was just brilliant at handling two different personalities. I was particularly impressed with how she engaged with my nephew who was struggling to communicate that day and she instinctively talked to him about castles (he was reading a book about Knights) and put him at ease.It is rare to find a childrens shoe shop with well trained and lovely team members. I will be back!
March 2023 by Sarah
Fantastic service. I have a child who is quite sensory with her feet, Jo was so helpful and friendly and took the time to make sure everything was right. Daughter very happy with new shoes and trainers. Thank you
October 2022 by Ellen Iles
Really lovely shoes and truly exceptional service - a minor issue with my son's shoes was dealt with straight away and staff could not have been more helpful.I trust that my son's feet are in good hands when we go to have him fitted!
October 2022 by Lucy Jeffrey
I have stocked my brand Bare Kind's bamboo socks with Jo and the team and they have been a pleasure to work with.
July 2022 by Louise Ward (LoubLou)
Always buy shoes here, really good personal experience. They are lovely with kiddies and will do fit checks also. Shop has a good range of shoes for everyone. Also kids bags, crocs etc.
May 2022 by Namrata Prakash
Bought shoes for both my boys from here. Lovely lady at the shop was really patient with both.Highly recommend getting shoe fitting done by them!
February 2022 by Claire Michelle Roberts
We have been coming here to get both our children's shoes for a number of years and won't consider anywhere else for school shoes. Great service with knowledgeable and friendly staff with an amazing selection of great quality shoes. The best part is that you can come and get your child's feet measured with their current shoes to make sure they still fit. Highly recommended Billy Goat.
February 2022 by Jill Cann
We had an appointment this afternoon to get school shoes. Our local independent has sadly recently closed.
Not only was the service great there was lots of choice.
The assistant serving us had great patience and didn't rush us at all.
The shoes are a little more pricey than the big shops but the service was well worth the extra money.
November 2021 by Angela Harwell
Amazing service and selection of kids shoes. Well set up for Covid measures and recommend booking an appointment as we did, due to size of store. We had a lot of problems at other shoe shops but no such worries here. Such a relief to have shoes that fit regardless of the size of feet or shoes people think he needs. One very happy son and mum. Thank you.
September 2021 by Chris Jakeway
Really good advice and great selection of shoes with with very helpful staff
September 2021 by Joe Flatman
Amazing service at Billy Goat. If I could give them six stars I would. Just lovely, calm, kindly assistance getting my 8yo new school and 'fun' shoes prior to the new term. Nothing was too much bother, and we ended up with two great pairs of gorgeous shoes. This was some of the best customer service that I have ever seen or experienced anywhere.
August 2021 by Lucy Griffiths
Brilliant service today, school shoe shopping done in 15 minutes.
Friendly staff measured my daughters feet and then found her a pair of school shoes which fitted her perfectly! Will definitely be back again in the future.
August 2021 by Laura Harrison
Outstanding service at this lovely children's shoe shop. Our appointment was right on time, and the range of shoes available was brilliant. So pleased to have found this place.
August 2021 by Linda Routledge
Fabulous place for childrens shoes! My son had trouble getting his feet into shoes when he was younger due to a very high in-step but this place knew exactly how to help. Now I wouldn't go anywhere else
