November 2023 by Anuyog
Avoid avoid avoid. Absolutely disgusting service from one of the staff members. They always take about 20 minutes just to find my details and this time I asked if there is anything I can do to make it easier for them to find me. They responded by saying that I am the only person with a double barreled surname so they can't find me easily ( nonsense). I was then told to find another pharmacy instead of them finding a way to solve the issue. Rude and slow service and I will never be using them again
August 2023 by Belinda Abbey
I found myself in a horrible position before the bank holiday weekend without my essential medication after being let down by my usual Pharmacy at the very last minute. I spoke to Manou on the phone first and he was so kind and helpful and completely understanding of my panic. He told me what I needed to do and then said to come in and collect the items. After a short wait in the queue, I gave them my details and Manou had made sure they were ready for me and he then came out after a very short wait and explained what I needed to do with these new replacement items. He also said he would call me in 7 days to make sure that I was doing ok on them but, to get in touch if I had any issues. So many people needing prescriptions and they were so busy but all of them were kind, courteous and extremely helpful as soon as they could be. We should all try to be a bit more patient with staff members who are just trying to help us. Thank you Manou, you took my stress levels from 6000 to Zero in just that first phone call. I will see you again soon.
August 2023 by Julian Chapman
Always rude to my mum for some reason, I have seen it with my own eyes
June 2023 by Kristoph DeLove
I've never had any problems with this pharmacy, staff are always lovely and polite. Yes there will be the odd time that you have to wait a bit longer but if you ever take the time to ask them how their day is going they'll almost always genuinely tell you they are struggling, so cut them some slack maybe?
June 2023 by Ashley Evans
Switched to this pharmacy as I can stop in on my way to work, however after a few visits I am switching again. Staff are incredibly rude and lazy. Could hear them all chatting in the back whilst a queue was growing, when we finally got their attention the one person that came forward was gruff and unfriendly. Another time I was snapped at for coming to collect too soon, when indeed they had my prescription. Absolutely horrible experience, all around.
June 2023 by Scran Bag
Supposedly open until 8 but said I was too late at 7:55. Must be nice to be able to turn away business.
May 2023 by Shelley Allen
I know that pharmacy's are often busy but this place seems to do nothing to remedy.Painfully long queue and the staff are in no haste to get things moving. Not surprised considering they have a no customer services skills and all look miserable. They don't care as people have to wait.Only benefits of using this pharmacy is that it is based in Tesco and has longer opening hours than other pharmacies. Be prepared to wait a long time and the staff don't care.
April 2023 by Helen B
Bought a spray from the pharmacy then didn't need it. Tried to return in Fleet and Camberley but told to take back to Aldershot for a refund, so I did to be told they can't accept it back as its a medicine. It's not. They don't need to keep it refrigerated, so I think they should have refunded me. Not happy
December 2022 by Lindy Stickland
This is obviously a busy Pharmacy - working under alot of pressure and depending on your timing - there can be a wait! After waiting for 10m the lovely young lady serviced me - I had an emergency prescription that she couldn't find (as was emailed). She was so patient and understanding - she never made me feel uncomfortable or rushed. She was a credit to the company. Sadly staff are given a bad reviews due to prescriptions not being ready or queues - please take into account they do not have the control of employing more staff. Be kind and treat them how you would like to be treated! This is not my local area so I was very happy with the service I received - thank you - great work!
December 2022 by Abspearson Pearson
After putting a script in for medication i was told i would get a call next day to say if the medication was available today 2 days later still no call so popped in to see if it was ready to collect still not put together and not enough medication to last the whole month its as though tesco chemist lose scripts or even cant be bothered at times not using them ever again.
November 2022 by Claudia Broughton
Exceptional support from pharmacy staff. Staff managed emergency prescription efficiently and consistently communicated with me to resolve problems. Staff went above and beyond expectations to ensure that I received the right medication on time.
October 2022 by Irena Save
The people who work there don't know their job.service is terrible
October 2022 by Adam VieViur
If I was moving "fast" like this pharmacy staff....I would get sacket the same day.AVOID!!! If you value your time.
July 2022 by Hungry ofHampshire
Terribly slow painfully so. Only ever one member of staff serving even though there's 4 or 5 out the back. Soul destroying queuing for ages. Often change their hours as well and just stick a sign up which isn't helpful if you drive to the store
June 2022 by russellbC2604UP
Baking hot Thursday?Took me ol mum (86) to this store..fortunately air con BUT NO wheelchairs as quite staff ?they?ve all been stolen? wtf thinks I , this followed by ?sorry sir but this IS aldershot?how sad is that. Anyway managed a waddle with holding onto trolley and cup of coffee in cafe where sophia and staff made a fuss of her. ALL staff throughout the store were real nice and made her day. She got a dress and some treats and for Someone who has mobility issues this was a nice trip, made so by great staff. It may be that folk can?t get issued wheelchairs, maybe generally a lack of or can?t afford, even so how sad a state. Said we?ll take hers from home next time??what if they steal it? Says mum ? you?ll be sat in it you daft bat :):):) ?.good store . Thanks
