February 2024 by Mike Smailes
We are absolutely delighted with the service we have had from Anthony and his sister. Great value product exactly as ordered and delivered on time.Andy and Mark have made a fantastic job of fitting the stairs, landing and hallway.Highly recommend RM Carpets to friends and family.FantasticRegardsMike and Anne Smailes
January 2024 by Simon Edwards
Used to be good, not sure what's happened but service has gone downhill.Frustrating experience having to deal with the owner Anthony. Will be going elsewhere for future renovation projects where my custom is actually wanted.Anthony could do with going on a customer service course to learn how to speak & treat to customers.If a client is having to chase a week later just for a quote, suggests you are not delivering a good service so don't get the hump when they chase you, massively unprofessional. And also, just because you didn't once chase an unpaid invoice should not result in the quote being delayed because "it works both ways", it doesn't, this is a customer/supplier relationship, not a partnership.Disappointing attitude.
December 2023 by Natalie
Unfortunately can not comment on this company as never heard back from them after they came to measure up almost 4 weeks ago. However the young man that came to measure up was pleasant and polite
November 2023 by Peter Halliday
Long time customers of this company, since they were involved as sponsors of a local football team.Went in on Saturday to look for some replacement floor covering for a bungalow. The kitchen and lounge carpets had been ruined by spillage by carers over the last three years, and we wanted the place tidied for prospective purchasers.Given good advice by Mark. Andrew came today (Tuesday,) to measure up. Inclusive quote promised for tomorrow.Most acceptable service, strongly recommended.
August 2023 by Stuart Richardson
Overall I was very pleased with the price and fitting of my carpets. Helpful friendly staff. Would use them again, and would recommend them.
April 2023 by Chris Spencer
Helpful and have experience in the carpet business.
February 2023 by Poochie73 Lynch
Nice staff ..both really helpful and found the vinyl we needed including doing all the maths lol neat little warehouse with some bargains
February 2023 by Mahmudur Rashid
Very friendly and professional carpet company been using them for many years and always do a fantastic job.Well done.
October 2022 by Stephen KEMSLEY
Very good service ?
October 2021 by Steve Jobson
Great place.very helpful
October 2021 by Az Khan (AK)
Knowledgeable and efficient
October 2021 by Wood B Potter
Great service. Lots of choice and helpful advice. Stuck to the (very reasonable) price quoted
October 2021 by Steve Panther
Came to measure but then never heard back despite leaving 3 messages and sending 2 texts.
October 2021 by Admin Farnham Taxis
Excellent service and very friendly guys
October 2021 by Rob Hillman
Always had a good experience here. They seem to be able to supply and fit every sort of floor covering you might want. We always use and recommend them.
