November 2023 by Grace Moyles
Postman left a note on 2 consequetive days in my box without attempting to ring for access!! On both days there was someone in the house - not good and now I see that there is very limited opening hours for collection according to the website. What are the correct opening times?
November 2023 by RaPPiDzZ
They don't deliveri in time, they send they attent but they didn't then next day they actually come but nobady home, also call the support nobady answer i stayed there and lesson the that song and they still not respond!
September 2023 by Przemek Grobelny
On August 24, I was not at home, the postman left a note with information about redeliver, the next day it is already Wednesday and the postman is still not there
July 2023 by Taran player gg
Opening times are all wrong. I went today 23/07/23 please see picture of new opening times
May 2023 by Juna Thomas
Very bad service. I already put my contact number and everything but no update from there.
March 2023 by Jackie walker
I am disabled to a certain extent and cannot walk without aids with difficulty. I have difficulty walking up my long drive to retrieve my post from my box beyond a electric gate. Your so kind delivery man had a large amount of post for me today and very kindly rang my bell I opened the gate and he took the time out to bring it to my door. I so appreciated this, please find out who he his and you as a company give him your above and beyond standards to job. Thank you
December 2022 by jinnysista
I sent the international tracked packages at Ancoats St. on the 2nd December. It should arrive in time for Christmas but it is not. there is absolutely no update. My package was affected because of Royal Mail strike.
October 2022 by Kian Young Devo
No signs anywhere for you to visit. Postcode doesn?t even direct you to the right place. Missed a parcel and couldn?t even go and collect it. Joke
July 2022 by Tony Mitchell
It's a great place to go and collect an item that the postman couldn't be arsed to put through your letterbox
June 2022 by Graham Richards
What a pile of crack you can not even pick up a parcel you need because the post office collection centre is shut. What is the world coming to. It?s a joke the collection centre is shut no wonder people can not depend on the post office now it?s a third world business.
June 2022 by Beauty by Blanca
Opening on Saturday, fast and kind stuffs.
August 2021 by Sue Palin
Went today to pick up a parcel. Two hour slot allocated for this which is not good for those of us that work. As usual the parking is very restricted but to add to the difficulty Royal Mail vans use the visitor parking places. NOT ACCEPTABLE. Do something about this!!!!! Missed the allocated collection time because I cannot park!!!
August 2021 by Rafal G (Maledictus Pictures)
Maybe someone will think and make some changes in opening hours?I was fast after work to camme today before 3pm to collect my items..no any information that was till12 ! Non at Google maps , not at notice card !and all opening hours are wrong . Another explanation thats because covid ?
September 2020 by Sean Hegarty
Absolutely appalling customer service at this place. The postman tried to deliver a parcel on 06/12/19 and left a partially filled out card in the letterbox. I went to the sorting office to pick it up and was told they couldn't find it. They weren't bothered and just wanted to get my details so I would leave. I left my details and they promised to call me back the next day. The next day come and would you believe it, I didn't get a call so I had to chase them again. I went in yesterday and was met with another unhelpful member of staff. He said "we have a load of parcels we have to go through. Give me your details and we'll call you when we find it." How can it take 4 days (so far) to look for a parcel? I even contacted the Head Office and lodged a complaint; they said a manager from the sorting office would call me today (10/12/19). Have a guess what? they haven't called.
September 2020 by Lewis Walch
The Royal Mail NW sorting office is only open 7am-9am for collecting and closed wed and sun. Ignore the 2pm closing time till after covid-19 lockdown. Also the location if you are coming off the A580 is first left once you are on the slip road and then right down to the end. You can't see any Royal Mail signs till you get to the end of the cul de sac.
