March 2024 by Kyle Conway
Disgusting customer service Not the staff in store but the repair team and the customer service department...My mrs took her engagement ring for clean and re size and they have shaved the clasp down holding the stone in place and have refused to take any responsability, the store staff clearley new the repair team have messed up and have informed us that the repair team have stated if we are not happy just make a complaint, this is so unprofessional and un called for, i emailed to complain as no number is available and recived a reply of the repair team said they diddnt do it.. jokers very un professional never ever trust this company with any jewellery with any sentimental value they are 100% not to be trusted shocking from the customer care staff.
August 2023 by ANTHONY COTTRIALL
Dropped a gents wedding ring off with Donna for re seizing and what a superb job they have done. Not only the job as asked but also re-shaped it removed a small damaged area and polished it. Looks like new again.
January 2023 by Andy Greenhalgh
Gifts for Christmas at reasonable prices
November 2022 by Steven Conway
Nice shop and lovely staff.
November 2022 by phil card
Good service
July 2022 by Brian Cornes
Great deals on jewellery
June 2022 by steven mackin
Brought my girlfriend engagement ring from Warren James the staff were fantastic and verry helpful and she said yes absolutely loved the ring
March 2022 by susan allison
Took a pendant in to have a chain put on, the man who served me was lovely, he put the chain on polished the pendant and then put it in a gift box and bag...
January 2022 by Brian Walker
Go elsewhere.
December 2021 by Gail King
Staff always polite and helpful
May 2021 by Firasat Khan
Very typical waren James..nothing worth mentioning...
April 2021 by Catherine Mcloughlin
Happy with service,,staff very friendly
April 2021 by Joan Westby
Vwry nice lovely staff
