December 2023 by Tess wood
Excellent service in store and onsite. Friendly, helpful, clean and efficient. And good price. No mithering, despite long wait for my builders to complete work, and my changing dates for installation at relatively short notice. Definitely recommend.
December 2023 by Cameron Stephenson
Amazing service, fitted new carpets for us. 2 weeks later we had a leak, we called for help, they came the same day and refitted the carpet and put down new underlay. Will definitely be recommending to all friends and family.
August 2023 by Brian Aston
Always got what I've needed at a good price
July 2023 by Mel Ainscough
Fantastic place for carpets can't recommend enough,fitter did a fantastic job on my hall carpet,staff in shop very friendly and helpfull
May 2023 by Rachel Keighley
Brilliant staff are helpful and friendly ordered my wooden floor and was fitted within 3 weeks.
February 2023 by James watts
Excellent experience with shop non of that pestering when your trying to look around and as soon as you need them there there to helpFound the carpet we liked and now it's just been fitted into our log cabin in brilliant timeMany thanks James
December 2022 by Mil
Had various rooms carpeted great price off Jamie very happy with quality and fitting ?. Big thank you Mark and Lisa
November 2022 by christine green
Great customer service. Went in Saturday afternoon needing a carpet for the Sunday. The two chaps who were in the shop were very friendly and helpful and with their help got the carpet I wanted and it was already when I got it picked up the next day. Would recommend The carpet place and will definitely be going back in when I need anymore carpet. ??
November 2022 by Pat Kitts
Avoid Avoid AvoidI paid this firm over £6.000 for 3 wooden floor's. They gave me a discount of £300 but over estimated me to boxes of wood costing £288. Fitters took off leaving job unfished for 6 weeks failed promises no shows. Shocking customer service no one cares or is interested once they have your money. Loads of extras needed but not mentioned or included in the price They also make up their own rules to suit themselves. Wouldn't touch this company every again.
October 2022 by alan ashall
Bought a bathroom cusion flooring 12 months ago had it fitted .Then within a couple of months it was bubbling all over went to complain and they sent the fitters back to sort it out .They came to trim the flooring and spray lots of glue .It was a shame it was all over the shower and skirting boards and toilet which we had to clean off .They said if it did it again they would cut it back all round and seal it which I didn't want. So due to all the covid things going on the flooringwas now 12 months old and looked like the sea coming in it was that rippley we had come to the conclusion it had been layer twisted and been glued in that position and now just 12 months old we decided to take it up and had a new flooring fitted from another shop in which case it is a great fit lies flat and no problems what so ever .The fitters was far superior to the ones who fitted the first one . And we didn't have glue everywhereWouldn't have the fitters supplied from this shop to fit any more .
October 2022 by Alan Satchell
Ignorance comes as standard. Obviously they are earning too much because the don?t want to assist or sell you anything. Avoid is my recommendation ! Can?t imagine the sort ot after service they?ll offer.
October 2022 by Andrew Dawson
Asked them for a beige carpet, Jamie came and measured and we agreed on a nice light beige so I ordered it. Couple of days later they come and fit it, and for some reason they fit a blue carpet and not a beige one. I phoned up and Jamie was adamant that I ordered a blue carpet and has refused to either replace or refund me so now I am stuck with a carpet I didn't order, which matches nothing in the room and I am £200 out of pocket. Absolutely shocking from what is meant to be a reputable companyEdit to the response from the company: clearly you?ve written the wrong one on the invoice or your samples are incorrectly labelled. I specifically asked for a beige carpet, you sent a blue one. How is this confusing?!
October 2022 by Angela Baker
Was looking for bathroom & kitchen flooring very helpful & friendly great service & fitters did a great job. Love it.
October 2022 by Julie Bannister
Bought this flooring from the Carpet Place. Great customer service and beautiful quality.Fantastic price . Thank you x
October 2022 by Michael Wynn
Recently had a living room carpet and stairs from The Carpet Place. Great service from start to finish. Dave was very helpful with his advise on the choice and quality. Fitter was spot on , leaving everything tidy, offcuts bagged up. Would recomend to anyone and will definitely be using them again.
