November 2023 by Chloe Hammond
Staff member went to collect a pair of Barbour boots I?d requested from the back area, only to discover there was only one boot in the box. Looked high and low for the missing boot, window display, shop floor, stock room - all to no avail.Was the last pair ?in stock? according to the website and store so left very disappointed - how does a shoe store lose a shoe?
October 2023 by Gary Knowles
Got some shoes I've been looking for ?staff great
September 2023 by Amanda O'Sullivan
Saw a pair of Converse I really liked in the sale on-line, screenshoted them and went into the store, showed the assistant the photo and asked if they had my size. It was very nearly closing time but they couldn?t have been more helpful. Great customer service, and I love my new trainers. Thank you.
August 2023 by Jonathan
I walked past a lad thinking he was a customer when in fact he was a member of staff. He didn't have a lanyard or name badge on. Perhaps he had forgotten it that particular day. Otherwise the staff are friendly enough.
August 2023 by Ged Robb
Had a mooch about a nice shop staff were attentive but we didn't buy anything.
July 2023 by Pushed Button
Lovely helpful staff ?
June 2023 by Aimie Brown
The girls in the shop really went out of their way to help me as the receipt was lost and I needed exchange the shoes for a different size. They where really nice and went out of their was to check the system as the original shoes where bought in Blackburn. They managed to find the receipt and I was able to exchange them for a larger size! I can?t thank them enough for their services!I can?t remember the girls names but thank you so much for your help to all 3 of them.
April 2023 by Claire Daniels
Great service! I visited on Sunday and it was very relaxed!The girls helped me decide on size for a new pair of DM shoes. They also got me onto the Schuh loyalty card and as a result I got a £10 voucher!!
February 2023 by Nicola Pemberton
Plenty of chose staff are helpful
December 2022 by Claire Stevens
Customer service on point. Couldn't do enough to help and very friendly.
December 2022 by katie smart
Nice staff and ok stock of shoes
October 2022 by Hannah Williams
Incredible gesture by the staff at Schuh, I had pre-ordered some shoes as a last minute gift for same day collection. Stuck in grid lock traffic called the store and the staff waited an extra 15 mintes for me to arrive to pick up the shoes. Jess and (unfortunately I didn't catch the gentlemens name) both waited for me to collect the gift, I couldn't thank them enough really appreciated it. This small gesture from them went a really long way.
July 2022 by Paul Bottomley
Very good people
June 2022 by Kerry Clayton
Nice shop, found some very nice trainers was a lovely man to help me decide very friendly made you feel comfortable made you smile and just made the excitement of your new shoes even more exciting and gave you bigger smile ?
November 2021 by Janette Wright
Large selection of footwear, staff always really helpful and friendly.
