January 2024 by Suzie Dowbekin
Been in a couple of times and always a bad experience! Ordered a phone online and went to collect from store, was told by customer services to wait over by the phones and someone would be with me, no one came, noticed a gentleman stood waiting, he said he'd been waiting for 30 minutes! I approached a man in a high viz with a clip board, I now know was the manager, he told me I would be put on a waiting list to be seen, 15 more minutes of seeing no one i approached the manager again and asked him how long, he shrugged his shoulders and said as long as it takes, never have I seen customer service this bad! I left to go to an appointment and went back 45 minutes later, the guy waiting from earlier was just being seen to! The young man that eventually served me was lovely and apologised. 1. Why is the manager just standing their and not helping when he can see people waiting? 2. Only one member of staff had limited phone knowledge? 3. Does the manager have any training in customer service? 4. Does the manager have any idea on the footfall and walk outs and how much money that store could be loosing?
January 2024 by Allan Conroy
Called in at 10:00 today to buy a range style cooker and received top quality service from Nicole. She was extremely knowledgeable and helpful. An excellent experience
January 2024 by Elaine Horton
We went to buy an oven at the St Helens store and Maureen was the lady who was very helpful and a really lovely person will be shopping there again soon
January 2024 by Eleni Payg
Went in looking for something specific as it said available online. Got zero help with trying to find it in store despite asking two members of staff. Unhelpful and rude.
December 2023 by Trisha
A little bit of a wait, but staff are always ready to help and take their time. There is a queuing thing with a guy near the door that I think is good. Apple have been doing it for years. Love my ninja
December 2023 by Gareth Jones
Remember the days when you walked in and were surrounded by staff, eager to help & sell, now you literally have to beg for some Gen Z none binary gender neutral "ism" that may take your money after an hour provided you haven't offended any of their beliefs. Very soon it'll be "currys closes the high street"
November 2023 by lainey87
Weird place to shop. Ordered 2 hdmi cables for collection. The guy who served me really didn't want to be there. Huffing and puffing. Not even a thanks when he handed me my items lol.. Walked around for a bit, looked at some tv's. As i left the store a staff member chases me outside aksing if i paid for my item.. Really?? Maybe if you would of asked my why i was looking at tv's when you walked past me in the tv section and ignored me you would of known.. But nope you walked right past me and waited by the door to see if was stealing.. What a funny shop
November 2023 by Blessyjoyce Chevvakula
SARAH was very helpful when we went to buy a tv last week it was a wonderful experience in curries Sarah always give us best advice on the products and very happy for the purchase..
November 2023 by Danny Richardson
The worst place ever to shop. I always leave angry through spending my day waiting. I?m not sure who?s running this shop but every time I?ve been in it?s like I?m playing hide and seek with the staff. Never waited less than half hour to be served. Same excuse every time we are 3 staff down. They?ve used that last 4 times I?ve been in. Just been in there 45 minutes got told I had to go into a queue. Even though 2 of the staff was walking around doing nothing for the full 45 minutes I was there I still couldn?t get served. Everyone?s busy doing nothing.
November 2023 by lucyjane Xx
Lady was very helpful when we bought our new tv
November 2023 by andrew winstanley
Had a look round and weren't pestered by shop assistants
November 2023 by Derrick Foster
Value for money products at weekly or monthly payment or pay in full.
November 2023 by Mark Hawitt
I wasn't shopping, just browsing. Plenty of items to look and friendly helpful staff
November 2023 by Katarzyna Durlak
I was there twice. Each time I completely ignored by the staff. Today I come I spoke with member of the staff from phones section about two phones whoch I were intrested in. As only I told him I ' d like to buy a phone and not take a contract the guy told mw he need to go somewhere and we will be back in 2 minutes. It was lasted over 15 mins as someone else finally got intrested in my person .... As the other guy already was given different job....
October 2023 by David Catterall
Went looking for TV for our bedroom along with a wall bracket.A very helpful and patient young man named Sam dealt with us. He was knowledgeable and took time to get us a discount on a bundle. Hope his boss reads this.
