December 2023 by Connor Brown
Not a huge fan of Barclays but Christopher was very helpful & easy to deal with.
October 2023 by alan dumican
Horrible phone service a complete waste of time going around in circles impossible to speak to a person
August 2023 by Eldorado SYR
Rude staff ..I never use it again . Racist if you not English they ignore you and disrespect... rubish service.
June 2023 by Bone Loaf
Attended this store on a Saturday morning due to the StHelens branch being closed only to be greeted by a young lady dressed in jeans and trainers.Horrendous service given by this bank hence in the space of an hour new account opened at Halifax ?
April 2023 by Janusz Cebula
very lazy bank employees prefer to talk to each other than to help customers. They can be arrogant and disrespectful to foreigners who don't speak English well
April 2023 by Seamus Douglas Anthony Mccaffrey
As someone else said the only one for miles. They closed the one in the concourse in Skelmersdale and now the one in Ormskirk is closed too. How can local people get to this one if they don't drive or use public transport
February 2023 by kweku ansah
Staff charting themselves whiles customers are in need of help...they don't even care..
December 2022 by English Up-skill.
Why am I unsuprised that this bank has a 3 star rating. The bank has become an absolute joke. An absence of staff which is almost a daily occurrence now. And those payment machines are the worst!I'll be withdrawing my barcleycard custom in the next few days as its simply too stressful to pay bills now.My last bill was £1.90, so as the machines won't accept coins, I was sent away to get a note. I returned to pay with a note only for the machine to refuse the note as....wait for it....the amount I paid with was greater that £1.90.How reduculously stupid.Farcical...and I still owe and cannot pay £1.90...hey ho, I guess I'll be charged a standard late payment fee of £12.I bet they won't refuse that payment eh? ..... but who knows, this dynamic could continue.
December 2022 by E
For me this is the only Barclays bank for miles and it's appalling how few staff members are on desk to help. There is always a queue and everytime I have been it's just one woman sat at the desk. There is clearly demand for services, especially by those who are disabled or vulnerable, so why does Barclays insist on trying to go digital only?
October 2022 by Eleonora Mackaski
Fantastic people. Thank you so much.
October 2022 by Martin Voz
Thanks perfect service.
October 2022 by Spiral Dive
New ATM which they proudly advertise in the window seemed to be working slow, took my card, went unresponsive & wouldn't return it. Had to order new card & cancel weekend plans. Nothing wrong with my card or account as i had used it the previous day.Surely a hard-wired card return button or an auto-return in the event of a software fault would be more use than touch screen buttons and a policy to not return cards?
April 2022 by Paula Kelly
Reminder to never EVER use Barclays.Used the card machine and my card was swollen for no apparent reason, I didn?t even get a chance to enter the pin. Can?t get it back and told to get a replacement for something I haven?t done :)
December 2021 by Nicola Hebden
Terrible Service, travelled 30 mins to get there as all local branches are now closed. Staff herding customers like cattle towards machines. I needed to do business banking so had to queue for 25 mins to get served, approached again to be asked to use machines whilst still in the queue. Rude, miserable, abrupt staff. Who thought it was a good idea to have 2 staff trying to make customers use machines and only 1 cashier under a what looked like a home made sign for business customers, when everyone had to use that till that couldnt do what they needed at the machine! Typical of Barclays.
July 2021 by Simon Milner-Edwards
A respectable looking high street bank, but a quick warning - this is a branch of a bank which funds climate chaos through massive investments in fossil fuels. I found it very easy switching to another more ethical bank!
