November 2023 by Danielle Wainwright
This doesn?t even deserve one star. Staff are so slow it is actually painful. The manager refuses to help clear a queue. I would avoid this post office like the plague. I hope these reviews are monitored by senior hierarchy and action gets taken. It took me 25 minutes to collect a parcel this evening with only 1 person in front of me. People walked away from the queue.
October 2023 by Debbie B
Just 1 person serving, she was doing her best but the queueing time was unacceptable. They need more staff
October 2023 by Thelma Herrera
10 people queuingOnly 1 staff availableManagement is POORTook me 20 to get to the till
June 2023 by Mia Fisher
Worst post office I?ve ever visited. One member of staff on, huge queue. 30 minute wait! Ridiculous. Staff how slow can you go!!
April 2023 by Irma Smirnova
Recently was change staff,now mutch better service
December 2022 by user11 eleven
The staff here are the rudest and slowest of any post office I've ever visited in my entire 50 years
September 2022 by Vint To Mint frames
Never had any issues at my local PO.Always OK with me and my family.
August 2022 by Db McWilliams
Went to withdraw some cash in change for the ?Ring & Ride? bus for my 85 yr old Mum to visit the day centre for the week, £1.60 each way x 5 days (= £16). The supervisor, Mr Anil Naran, instructed the cashier, point blank, not to give it to me in coins, even though I told him what it was for. And surely I was entitled to ask for the relatively small amount I was withdrawing in a mixture of £1 coins and 50p?s. As all the local banks have all closed, there IS nowhere else to get change. He extremely rudely and condescendingly suggested I try the supermarket. Absolutely disgraceful attitude, which leaves me no other place to withdraw the right denominations of cash I need.I thought the post office were supposed to provide a local service, I suggest people, especially pensioners, give this particular PO a miss, because it?s customer service is a disgrace ?
May 2022 by Hl Lun
Post office staff are nice, never had any issues. Plenty of stock in the shop which is big inside.
January 2022 by Batsheba Aron
The staff was so rude the old lady I mean you have to treat customers with respect .the way she treat us was so bad ? anyway I am not coming again
November 2021 by terry robo
Just called at Costcutters Post office to pay some Bills, young guy served me, very ignorant as though he couldn't be bothered serving me and not the first time its happened, Hello, good bye and a smile cost nothing. Need to be retrained. Disgusting.
September 2021 by Nicola Briffa
Always a massive queue and onpy ine staff serving , no matter how long the queue there is always one member of staff doing jobs thatbsurley could been done out of peak time , lunch time for example
August 2021 by Mike Trew
The lady with the orange hair and the council eye lashes could do with some training on her people skills.
September 2020 by Kieran O'Toole
I've been a couple times already, and each time I've been served by a young man who couldn't look more miserable in their job. Each time, not a single word is spoken to me and he never makes eye contact. I went in yesterday, and as I knew it would be closing at 4, I just made it in 10 minutes before close. As I walk towards the back of the shop, he gives me a death stare as I approach the back. I go and I stand in the queue. There's no one else waiting, but he's busy counting change so I wait for him to finish so I can send my parcel. I'm stood there till at least 10 past 4, in which he decides to get up, walk out and turn the lights off inside the room as if I was not stood there waiting the entire time for assistance. People like him makes me wonder how they still have a job. I've worked in customer facing roles and there isn't a chance I could get away with behaviour like this. I swear the staff of Post Office are just untouchable.
June 2019 by Leslie Rogers
I thought the service was great here. I exchanged money and was helped extremely quickly and efficiently.