July 2023 by Fastandfurius Speed
Great place to shop for all building materials
June 2022 by Landscaping Solutions Manchester
Excellent place for diggers and dumpers to hire. Antony runs the show very efficiently.
March 2022 by Christine Beswick
I cannot rate the whole Swinton Buildbase experience high enough. Being a DIYer I didn't expect a personal service but that's what I got. The lads in the office are always laughing and joking which tells a lot about their workplace ethic and their mechanical hire manager was exemplary. I first hired a whacker plate when the weather was awful and they took it back and rehired it later at no extra cost. Superb service.
September 2021 by Maurizio Gizzi
Delivery fast. No email or any time slot for delivery. Just delivered when they want. Change product without inform.Product cheaper that the actual product ordered not refunded.No communication at all.Many thanks I know what I should avoid next time.
July 2021 by Angur Ali
I bought £800 worth of materials from this place two months ago but they send me wrong materials so I ask them to take it back & wanted refund.They said I have to pay restocking & delivery charge which is 15 percent + delivery £30Total should be £150 but they over charged me and made me pay £335 which I didn?t understand so I asked the person who was assisting me called Don Robertson he couldn?t give me a good explanation plus took ages to refund my money.All I can say about this place is a big scammers try avoiding this place.
July 2021 by Dan Brearley
Absolutely terrible experience with Buildbase - first and last time I will use them. Ordered a pallet of plasterboard (tapered edge), so bags of skim and 20 bags of adhesive.Driver who turned up an hour later than the billed time had an attitude problem from the off (smart arse springs to mind); just as he was about to drop the boards I noticed they were square edge so told him I wasn't taking them - he then went into a monologue about how you shouldn't order things online because they are always wrong (even though I'm pretty sure the drivers should be checking the loads are right before they leave the yard...). I accepted the bags, but there were a handful of torn bags which ended up all over the road.To be fair to the guys in the office arranged redelivery of the boards pretty quickly. Unfortunately the driver slung the boards from the underside and crushed the bottom 9 or so boards (they weren't properly palletised, instead they were essentially on skids) - it was also raining and there was water that had worked its way right down the inside of the pack.Driver wrote on the delivery note that 9 boards were damaged; I chased this up with an email to the store and I've not received a response.Honestly, from start to finish service has been terrible - if I'd have been on day rate I'd have been furious. There is no excuse for shipping incorrect orders (especially on bulk goods), being late (after I'd phoned the office to get an ETA), rubbish customer service or indeed ignoring customers complaints (I presume my email to the branch was deleted).I'd give 1* if I could - in short, do not use Builbase.
July 2021 by henry gregg
Great service well stocked supply yard
July 2021 by Marlene Walker
Brilliant sales assistant and very helpful
September 2020 by Anthony Sproston
I bought 6 bags of blue slate on 03.07.20. The man on reception was very pleasant and helpful. He also fully complied with the companies social distancing policy.I picked up the bags outside from the service yard and again all staff were very helpful. In fact the operative helped me to load the bags into the back if my car.I will be visiting Buildbase again because their prices are very reasonable and customer service is excellent. Service with a smile rules ok.
August 2019 by Michael Smith
Good gang of lads
August 2019 by Craig Sunter
Always good service when I visit, most items are usually in stock but if not the helpful staff will get it sorted for you.
August 2019 by Deco Renders
Little price is to high
June 2019 by Liam Sharpley
Bought near £600 of materials including several bags of cement; one of the bags visually looked fine but realised the bottom 1/4 had got wet and gone off, phoned for either a replacement or refund, was effectively ridiculed as had product 2 weeks and then bribed it may be knocked off if I bought more materials. See their refund policy, I should have been reimbursed as was within the remits of their policy, manager Steve never phoned me back, very disappointing as prefer to shop local where possible.
March 2019 by Stephen Dainty
Proper builder merchants
October 2018 by Robert Davey
Nice friendly yard staff.
