November 2023 by Frank Wick
Family member purchased 3 sofas from this store. They changed the delivery date 3 times and refused a refund or a reasonable explanation. AVOID AVOID AVOIDItem no. 379664547
November 2023 by Mandy
Don't buy the connubia by calligaris extending dining table! There is a design flaw that makes it extremely delicate. Our table top shattered after 3 months, making the table unusable - it took FV 10 weeks (and a lot of chasing) to send someone out to inspect it, agree there's a flaw and finally issue a refund. Other products make be good but this one wasn't - and the after service was awful.
October 2023 by Jincy Jose
Extremely happy with the purchase.! I bought a king sized bed, mattress and my lovely firm pillows from Furniture village, which I absolutely love. I was supported and shown around by Alicja and she helped me have the best buy. Would definitely recommend a buy from here.
October 2023 by Lorraine Elphick
Very nicely presented modern store. We have had exceptional customer service from Alicia Pietruch, very knowledgeable about fabrics/leathers etc. We wouldn?t hesitate to return in the future and strongly recommend you visit White City Furniture store when needing to replace any furniture etc.
October 2023 by Shiba Azizi
Paul was really lovely and helpful. Very patient with us as we considered our options. The store was very clean and plenty of options on show for us to browse. The layout really gives you options and ideas for decorations and the item is in your home
September 2023 by Winifred Ali-Ajene
Fantastic staff at the Trafford manchester office Paul was so professional and helpful. Check them out and loads of variety for dinning tables and chairs.
September 2023 by Ahmed Tammimi
Affy is very knowledgeable and understood everything I needed, he was very patient with me as I was taking a while to decide. He shown me around and explained the differences which helped us make a decision after 3 weeks of browsing.
September 2023 by Peter Thomson
We were in Furniture Village at Whitecity retail park yesterday and again this morning. Affy was very helpful and spent a lot of time talking to us about several settes and we were not rushed into making a decision. Affy is friendly, polite and a pleasure to deal with. We lookforward to receiving our order. Angela and Peter Thomson .
September 2023 by Pip Parker
Karl was extremely helpful , exceptionally knowledgeable. From start to finish buying our sofa nothing was too much trouble.Would definitely recommend 5*Sadly the Latte served could be better !
September 2023 by John Parkforth
Paul was great, made the purchase process smooth. He promised to call back today to confirm the amendment needed to my order, which he has done. Great service!
September 2023 by Jessica Mae
Affy was super helpful from the outset and directed us to the sofa we purchased. He was really friendly throughout and gave us a great deal! Would highly recommend!
September 2023 by Candice Da Silva
All the staff extremely friendly and helpful and funny. All made an effort to make us feel welcome. Karl helped us every step of the way. Very knowledgeable.
September 2023 by Millie Robinson
Absoutley incredible service. Wasim was so helpful and friendly. He was constantly smiling and having a laugh with us. No pressure atall and was overall so lovely. Wasim had excellent customer service, which made our experience even better. Can?t thank him enough.
July 2023 by Mollie Ford
Karl provided excellent customer service and was really thorough and helpful when selecting our new sofa. Both him and the rest of the team were friendly and warm. Very pleased.
July 2023 by Gordon Jones
Excellent range of suites, good knowledge of product and great friendly service. Not at all pushy. Paul was really helpful. Offers available on request.
