October 2023 by Ashley ?Ash? Lunn
Me and my partner visited multiple bed stores today but the service we received here from Shan was head and shoulders above the rest. Helpful, well presented and altogether a consummate professional. We ended up buying a bed and a mattress. Fantastic from start to finish, he is an asset to the business
October 2023 by cheryl goodwin
Amazing service from Shan at White City Bensons. Extremely friendly and very knowledgeable about all beds and mattresses. There was no pressure from himIn our purchase at all. We said we would go away and think about it and he was fine with that. We went back the next day to purchase our bases. He was extremely professional and went out of his way to find out delivery times for us too. Brilliant experience from Shan.
October 2023 by Claire Abbott
Every step of the process was simple and customer friendly.I purchased the bed back in August ready for a house move in September. Advisor at the shop wasn't pushy or trying to oversell additional products to me. We were out of the shop in 30mins.Due to the way house moves tend to operate, our completion date was pushed back numerous times. But thanks to the online system I could change this to suit my needs in minutes.On the day of delivery both Bill and Vitalis were brilliant, they handled the delivery with care and precision. No difficulties whatsoever. They were friendly and done in a matter of minutes so I could get back to my day. Thanks Guys :-)
September 2023 by Gareth
Really good all round from the Bensons team. From the product knowledge in store to the delivery team. We'd had mid-range beds before but went for something much more expensive than we normally do, and it's paid off so far, with much better sleep.
September 2023 by John Palmer
Very helpful team in the shop, Billy actually sold me the bedhead, and was very proffesional Lots iof choice of everything in the shop at White City, Very impressed
August 2023 by Sarah Jones
Perfect delivery. Arrived on time, extremely helpful. Brought my son's new bed into my home and constructed in his room. Took all packaging away for recycling.
August 2023 by Sandro
Great customer service received in the store. So helpful to have a place to go and look at the product you want before buying them. Good deals also. Delivery was fantastic, timely and helpful. I hear a lot of people complaining that furniture were not taken upstairs and left by the door. Not with Bensons for Beds. Recommend.
August 2023 by Chris Leung
The sales person and delivery team are good, their delivery team was very helpful, they've reschedule delivery several time for me due to delay of refurbishment, delivery tracking system is good too
July 2023 by Esther Miller
Great and awesome experience at Bensons and bed with Maryam . She made us feel very welcome and gave us a tour and advise was very helpful .
July 2023 by Maryam Herling
Mohammad was incredibly helpful and placed our order quickly. Very helpful !
June 2023 by Dickson Au
The delivery team of Benson for Beds are the highest performed among the furniture companies I purchased in this couple of months. They had well planned the delivery with a three hours time slot as the delivery schedule and provide tracking on line with the number of drop to me among the overall drops on the day, very informative and high intelligent.
June 2023 by M
Had a really good experience recently at White City. Gideon was especially super helpful, he went through each step carefully which was great help for myself and my partner who are new to buying furniture (so this was a bit daunting).He was not pushy at all, and urged us to go outside to discuss before making our final decision. It was really reassuring and we are so happy we came to shop here. Thank you!
May 2023 by Meg
Had a really good experience recently at White City. Gideon was especially super helpful, he went through each step carefully which was great help for myself and my partner who are new to buying furniture (so this was a bit daunting).He was not pushy at all, and urged us to go outside to discuss before making our final decision. It was really reassuring and we are so happy we came to shop here. Thank you!
May 2023 by jean stringfellow
Efficient, excellent service from start to finish. Store personnel knowledgeable and patient, finance details clear and delivery and set up of bed first class.
April 2023 by Connor Neild
Great experience, Tony the salesman was a absolute gentleman and a good laugh as well. Helped me and the Mrs choose the ideal mattress for us and took his time to explain the differences between different mattresses
