August 2025 by Dola Barua
Very professional staff but if you late for the appointment for few minutes the reschedule takes a long
August 2025 by Syed Rizvi
Bought ipad air for my daughter. Zeina helped us a lot in the process. Explained the student offer. Explained everything to us and supported us throughout the process. We saved a fortune because of student offer and got discount and complementary airpods.
5 star in store experience.
August 2025 by Mohammed Zeeshan
I went in for a battery replacement
I got my screen protector damaged,and they said that?s not their fault.
Also had my battery replaced,and I honestly feel it is worse than before ?
August 2025 by Mike Hoyes
Amazing that the staff here not only understand the tech but are well trained in dealing with customer care and extremely polite
August 2025 by Becks
The man the myth the legend? Godwin was one of the most respectable and helpful people i?ve ever had the pleasure of being served by! He really helped us out and was very patient with our slightly complicated situation - I would recommend this store to anyone based on the service we received from multiple people today, thank you!
August 2025 by voyageur
when safety of goods and people need attention and eye on details but the security guard has another business is to chat in his phone for long time unaware of potential theft or distress ..Tuesday 12 August 25 at 3 pm ..
August 2025 by Vladimir Levachyov
I made a special trip to come to the Apple Store for support. Bearing in mind that I?m getting support for the latest iPhone, which I?ve had for less than a year. It?s performing very poorly, including significant battery issues.
The staff in store are friendly and polite, but ultimately not able to do anything that the system won?t let them do. That politeness doesn?t particularly go very far as I?m left with the same problems as before. My phone passes their hardware check in store and apparently that means their hands are tied. Also, no good explanation offered as to why my brand new phone discharged itself overnight.
At this point I?m considering selling all my Apple products (and I?m deep in the ecosystem) and replacing them with android devices. They?ll be similar in performance but at least won?t cost a premium.
It seems like these days you don?t get a premium experience from Apple, despite paying premium prices.
I?m not mad, guys. I?m disappointed.
August 2025 by Rinu Reuben George
Very good Hospitality
August 2025 by Everything Computers
I visited the Trafford Centre Apple Store after a booking error made through the general Apple phone line. Junaid helped me from start to finish and made what could have been a frustrating experience into a great one. He personally found me a booking the same day, worked to troubleshoot the issue himself, and kept me updated throughout. His patience, professionalism, and care for the customer were exceptional. I left the store very satisfied thanks to him.
August 2025 by Ryan Dawson
Went and brought an apple MacBook Air. We had to wait a while to be seen cause some members of staff seemed to ignore us until John saw us. John was extremely helpful in helping us purchase and walk us through the key features of the laptop. Very pleased with our purchase
August 2025 by S
Came for screen protector replacement, very good service. Highly recommended
August 2025 by Phoebe Myers
Really friendly and helpful staff, especially Stanley!
July 2025 by John Ward
Called in this morning to seek help over a password difficulty. Was served by Jasmine who was patient, understanding and immensely helpful. A superb experience all round!
July 2025 by Barry Hodson
Marcus was fantastic sorted my problem in no time absolutely brilliant service please give him my appreciation
July 2025 by Denis Ivanuts
You have to wait a lot?
