February 2024 by carmen lau
If I can give no stars I would. Staff there are rude!! I asked the guy whether he received the prescription he didn't even look at me and someone else answered.They act as if it's there own home talking about there things etc not taking into mind that it's a pharmacy!
February 2024 by Rizwan Khan
I phoned to ask about my repeat prescription as I usually receive a text message to collect the medicines. The lady on phone said we do not do repeat order for customer. She said they had stopped doing this from last six month. Nobody bothered to tell me on my last visit this information. I got no medicine and she advised to wait for a week or go to doctor. She also advised to change your pharmacy if you not happy with the service. What an amazing custome service. I took their advice and changed my pharmacy.
January 2024 by Gail Gage
All the staff are friendly and helpful and will go out of their way to help you ?
September 2023 by Claire
Don't let this fulfill your prescription unless you don't expect it to be correct. Rude and abnoxius staff.
March 2023 by Kirstie Bailey
Well where do I start, amazing service every time I visit will do there upmost to help where?s needed always well stocked keep up the good work
June 2022 by Carl
The incompetence at this chemist is impressive. Ordered items 10 days before trying to pick them up, even put an emphasis on needing the medication, as withdrawal symptoms kick in quickly. Not even ordered, then they ask me to go to the doctors for the prescription they forgot to order. Do your job properly, it?s not difficult. 4 attempts it took to get the medication.
January 2022 by Ben Taylor
Absolutely awful customer service. I called the pharmacy tonight to ask why my repeat prescription had not been ordered. I would normally just get a text to say my prescription was ready, this was the case for the past 1.5 years. The lady on the telephone tried to question me as if I was looking for extra meds, as I tried to explain to her what the past situation I had encountered, up until the last 2 months I hadn?t received a message. She was asking questions, as if I was some sort of drug users and made me feel terrible and belittled. While all this was happening on my commute home from work on the train. I asked the lady for her name and she refused to tell me her name. I will be making a formal complaint with the head office, as I do not want people to experience what I have just encountered- as I suffer from a anxiety disorder.
August 2021 by Simply Me
This pharmacy is clean and organised. The staff there are professional and efficient. Elizabeth the pharmacist is happy to take the time out if you have any problems or questions. She is reassuring that nothing is a problem. Tom the front man clearly makes sure everything runs smoothly. I can say the same about him. Both polite and professional. He too will take the time needed.
August 2021 by I Twodos
Went to this pharmacy for my annual flu jab. The young lady who did the vaccination was super nice and very competent. She explained everything really clearly. I was a little bit worried before I went because I usually have my vaccination at the GPs but I was struggling to get an appointment so decided to book in at the pharmacy instead. I needn't have worried I felt really safe.
September 2020 by carole mcgivern
I suffer from cold sores when into the chemist today,1st person said they had no cream,2nd one came in and asked me ?are you sure it?s a cold sore??.These things are bad enough without this sort of insinuation.What did she think it was,tried to sell me something no good to me at all.Left feeling even worse than when I went in.Will not be going there again unless I really need to feel humiliated.
January 2019 by Tech Selection
Came in today to collect my prescription and I was served by a young lady. I think she was called shyanne she was walm welcomed, easy to talk too and she helped me with any queries that I had. Overall the girls are lovely and definitely would recommend this chemist.
May 2018 by Lesley Davies
Dreadful service. Staff talking and laughing instead of filling prescriptions. Had to visit 3 times this week to pick up 2 prescriptions to be told each time they were being checked by the pharmacist Still waiting. 3 months ago received half of another patients tablets and repeat prescription.
March 2018 by Colin Taylor
The staff at the pharmacy have always been pleasant to me and very concerned about my health last year when I was taken critically ill in Switzerland with septasemia due to pneumonia. When I got home I had further tests and scans only to find I had lung and lymph nodes cancer which has been healed and then a heart attack. The pharmacy staff were very good to me. Well done to all of them. Thank you.
September 2017 by Sally Pickford
Not very pleasant staff. Went to collect a prescription that was ready and told I couldn't have it is to the pharmacist nipping out! Won't be using them again even though they're on my doctors doorstep.
August 2017 by Tayler Hayes
The young ladies who packed my items were brilliant however the pharmacist decided to take a customer into the back to 'discuss medication' for over 30 minutes. Meaning I had to wait for her to finish until I could get my items. Turns out that I also only received half my prescription which makes it all that annoying.