August 2025 by Dan Gaskell
Awful customer service, think the staff need to learn how to speak to people and not treat everyone like something they've trodden in
April 2025 by Shahin
Terrible experience. No one there to serve, 4 people waiting for shoes at ones. All staff look like zombies.
Was sold pair of Nike reacts. They looked used aswell.
March 2025 by Lucian Mariut
avoid Sport Direct stores.... This store refuses to give you a refund for any reason if you return the product. ????....
October 2024 by Melvin Baylis
Trainers were marked at £60 but went to pay we were told they cost £65, but they insisted on charging £65 even though they were all marked as £60 needless to say they lost a sale.
YOUR LOSS MY GAIN !!!!!!
Bought similar trainers same make at a fraction of the price.
August 2024 by Tricia Smith
Awful experience today at the stockport branch. Bought a pair of walking sandals which was priced at 19.99 on display shoe but when staff member returned with my correct size it was priced at 16.99 on the box. Didn't think much of it as just thought it had been further reduced. Got to the till and it rang up as the first price 19.99. Till member of staff called her manager - I had guessed to over ride the price. The Assistant Manager Nicky came and looked at the box - proceeded to say ' this looks like someone has just put this sticker over the price as she attempted to peel it off to see what price was underneath - then looks at me and says this is not the correct price as someone has put this sticker over the correct price. I felt like she was implying that I had done that so I replied well I haven't done that - this is just the box your colleague gave me - at this point I was a bit upset at her attitude. I said to her so given that's the price advertised can I have it for that price - bearing in mind there was only £3 difference from original price. She replied no you can either buy for 19.99 or not. Just felt the way she dealt with this was so wrong and her implying that I would replace price stickers was a little upsetting especially as there was a queue of customers waiting. Lesson for you Nicky - you could have simply apologised explaining it was a staff pricing error and unfortunately we would still have to sell it for the correct price. Or even better still - you could have apologised for the error and just sold it for the price on the box. You would have lost £3 but have retained a customer for future purchases. Don't think I'll be buying from you store again. Poor poor customer service
August 2024 by James Dean
Bad staff
August 2024 by Manuel Cerqueira
Went to get waterproof boots and asked a young guy who works there if he could give advice because I boughtthere some otherboots previously that said waterproofand they weren't. The answer was that if it is written on the box, it must be waterproof and walk off, and so did i. Terrible
July 2024 by Michael Millington
I'm a regular customer at the stockport branch & find that it has improved massively in recent years . Though the staff are generally really good the 2 Nic's stand out , pleasent , knowledgeable & very helpful.
July 2024 by Gustavo Lemos
They were super friendly with other customers but totally ignored me for some reason lol
June 2024 by Mark Heys
I couldn't say anything about the star rating I gave all I could say. You need to be a genius to shop here to work things out. Staff are very clueless and under professional just saying ?.....
May 2024 by caden rogers
No darts would put 0 if could got a whole wall of skate boards but no darts would not go
May 2024 by callie Gilbert
Fab experience drove to Stockport to get help with an exchange as my local branch was rubbish , the staff were lovely and helpful thank you again to the staff on shift today
April 2024 by Zahid Ahmed
All the staff avoid you, make you wait, rude, take the piss for no reason. The member of staff on footwear this morning was a joke your lucky I did not speak to your manager. Your staff need more training and more staff on footwear maybe with abit of sense and no attitude. I don't understand how these muppets expect to be paid for looking busy on the shop floor if you need help speak to a manager because the staff do not want to help you
April 2024 by Peter Harrison
Rang 4 times to ask about stock availability to prevent wasted journey, but the phone was put down each time - shocking customer service
March 2024 by Nick Fillingham
Does anyone EVER answer the phone at the Stockport branch????Collected a click and collect order last week and although the lady that served me was very friendly and helpful she forgot to give me my £5 store voucher. I've been calling since Saturday morning and it just rings and rings. No email address and nothing when you search for customer services. Absolutely pathetic and undoing the decent experience until after collection.
