July 2025 by M Marsden
Good customer service.
March 2025 by Mike Flocks
I am not one to leave reviews normally but I wanted to give Mack a mention. I needed a new drill and driver because my old ones were starting to break and be unreliable. He talked me through the different kits and knew all the model numbers and specs off by heart. He was very frank and cut straight through the chaff which helped me pick a decent combo for the money.
I decided on a dewalt maclaren set with powerstack batteries and they are belters! Absolutely spot on and does everything Mack said they would. Very impressed and recommend!
March 2025 by AliceV
I have been in numerous times while I have been renovating my house, and during each visit, I have consistently received brilliant service from all of the staff members. Their professionalism, efficiency, and dedication to service have truly made my renovation experience much smoother and more enjoyable.
Among the team is Mack, who has been particularly helpful; his expertise in plumbing has proven invaluable. He helped me plan the position of my washing machine and dishwasher in the new kitchen, optimising the layout, and on one occasion was able to identify a critical problem with the installation of my new bath... that the plumber had not noticed. Had it gone unaddressed, it could have led to significant complications down the line, resulting in costly repairs. Thanks to Mack, I was able to rectify the situation before it escalated, saving me both time and money in the long run.
December 2024 by n1 wonder
Wanted to say thanks to the guy that helped us out, unfortunately didn't get his name but he was beyond helpful we visited 3 times on Sunday to help fix a toilet cistern leak, his advice was 10/10 being a plumber himself. The staff at the store are brilliant!
December 2024 by Alison Taylor
It's screw fix what more can you say
November 2024 by Zahir Shah
Super helpful staff. Special shout out to Ben. Used this store over 10 times in the past couple of months. Never had a bad experience.
July 2024 by Nigel Stonehouse
I bought some trunking, and the young woman who served me was very polite , pleasant, and friendly. I would definitely use this shop again.
June 2024 by Adam Marr
Very helpful and know what they are doing.
June 2024 by Terry Walker
No problems.
June 2024 by A Rz
Friendly staff, quick staff. Some time you need to wait for collection text until mid day where as in Broadheath store they send you a message early in the morning.
May 2024 by J taylor
Absolutely love Screwfix! Always have what I need and staff are really friendly.
April 2024 by Andy Ryan
Friendly staff and seems quite well stocked. Easy to nip in and out with a speedy service, the building is also just off the A6 so plenty of routes to and from it
February 2024 by Tim J
Efficient service, very pleasant and friendly staff serving on the main counter. It's in a convenient location and was easy to park.
December 2023 by Richard Powell
I've been using Screwfix for years, both for DIY and tools/materials for work. Never had a bad experience, the app is pretty good so I always order using my phone and pay before walking in.Turn up, press the check in button on the app before getting out the van/car, within a few minutes but usually less someone puts it on the desk. Everything I've ever ordered has been there when they said it would, no "it's not here mate" or looking for it for 15 minutes etc like I've had at Toolstation a couple of times.Occasionally I've had to return things because I've bought too much or the wrong type, never a problem as long as you have proof you bought it and it's not opened/used etc.Only bad thing about the place is the road it is on is busy and too many c**ts drive way too fast down it not paying attention, also people will just walk in front of you so you have to watch for that as well. So getting in/out the car park can be a pain.
November 2023 by wang tong
The service is very good
