November 2023 by Pink banana 2015
The large bald man behind the counter was rude and unprofessional after saying to my wife ?that he would definitely remember her for the next time she came in..? this made her feel very uneasy. I am looking to take this further
October 2023 by Larry Kirby
Would be zero if possible. The incredibly rude guy who works at the counter is in the wrong profession, seeing as he can't string more than a one word sentence together when being asked a query about an over the counter medication. If you want basic customer service or even basic over the counter medication, then look elsewhere and avoid here.
August 2023 by Lee Oliver
If there was a 0 star option I'd have chosen that.Called there today for a prescription only to be told that there was no pharmacist by the rude unapologetic assistant.If this was a one off I could understand, however, this is the second time that this has happened to me.Worst service of any Pharmacy that I've ever experienced.License should be revoked
August 2023 by Neil Bloor
Awful place. Incompetent staff that couldn't care less. I live opposite this pharmacy but I now use Boots on castle st.
August 2023 by Gabriela Serrano
Worse staff ever, all of them are a bunch of liars, I rang they said my prescription wasn?t delivered because they are moving out, I rang my GP and ask to put me in another pharmacy to pick up my prescription, GP rang again and tell me that I can go and pick part of the prescription but 2 items aren?t there, so I go to pick up my prescription, the lady inside the pharmacy say there is nothing that they returned it with this face?And the other 2 staff outside are saying that is there but not 2 items with this face ?All of them are rude, and disgusting people, if they trate customers like that, I don?t want to know how they treat family.I?m really glad they are closing.
June 2023 by D B
Member of staff serving was very pleasant, friendly and happy to help, I think it was Cliff. Many thanks.
May 2023 by Denise Morgan
Called in the chemist today found the gentleman behind the counter very polite ,professional and helpful but needs to improve on his jokes thank you for your help today
February 2023 by C A
Awful. Avoid if you actually want your medication.
February 2023 by Catriona Tate
I went to this pharmacy twice today to collect a prescription. First time I was told to come back after 2. Second time I was told to come back tomorrow. There won?t be a third time, I?ll get the doctor to send the prescription to a different pharmacy. This place has had unreliable opening hours and low stock levels for years, seem?s that now they?re worse than ever.
February 2023 by Kim Jackson
I use this chemist regularly and since cliff and now jenny started it's a much nicer shop ,especially when your having to wait fot the pharmacists in the back 2 hours for your prescription:)
January 2023 by Daniela Ciapparelli
The staff are amazing and it's so sad to know that sour apples have let the pharmacy close. With the trouble the staff get they deserve a raise and an applause to be honest. New staff and the nonsense they have to put up with when learning where everything is is amazing
January 2023 by Stu
Medication collected but stuck as though it has not been collected despite numerous phone calls and promises that they have changed it on the system to collected. Unable to delete or order anymore prescriptions whilst stuck as uncollected. Gave up trying to call and sort the situation. Deleted app and gone elsewhere. Never had any problems with the echo app until it changed to Lloyds pharmacy. Wish I could give zero stars.
December 2022 by Christelle Elimort
I gave one star only because I couldn't give lessNever seen such a shockingly bad pharmacy. Don't lose your time there. They forget medication, are never open on time, don't answer the phone, some of the staff are quite rude, treating customers like rubbish and all of them lack obvious training in GDPR/minimum decency when discussing medical issues, without mentioning the one giving you a side eye depending on which medication you are getting. You need to get into an argument to even get medication they forget to give you, which is really the last thing you want to do when you are poorly. Better walk a few more minutes to Boots on the main street where you will at least get what need, which is why you are going to a pharmacy in the first place.
December 2022 by Jordan Witter
Disgrace of a pharmacy. Come back in 1hr as your prescription we?ve had for a week is still not ready, go back & get told to go after weekend as there is a 1hr wait time & they won?t allow anymore people to join the waiting as are due to close in 45mins (only me in the store?!). I put this prescription in to order meds for dad 1wk in advance of running out to ensure no time without - now I will have to go ask dad not to die over the weekend as we need to wait for his medication
December 2022 by emily baines
Went in today despite hearing some negative things about robbery?s but thought I?ve never had any problems at lloyd?s before. When I went it, I was greeted by a man behind the counter - I think his name was Cliff. There was nothing that was too much trouble for him. We had a lovely chat while I waited for my prescription and I now have them as my nominated pharmacy thanks to the lovely service and friendly faces.
