August 2025 by Sam Ramsdan
I'm not too sure if they still train their newbies!
I had to sort something in person during my break, but a bloke called gitin who happened to work in this branch chose to jump the queue, disturbing the customers, claiming that he?s solving a customer issue, and wasting everybody's time even his colleagues.
That was unnecessary, and rather annoying.
June 2025 by Lamya Sam
Haseena at Halifax Stockport was incredibly helpful when my little brother lost access to his online banking. She handled the situation quickly, confidently, and with complete clarity. She knew exactly what to do, which made the whole experience smooth and stress-free. I was so impressed that I returned a few weeks later to open my own account, and once again, Haseena was amazing, warm, professional, and made everything feel easy. She truly sets the standard for great customer service. Thank you, Haseena
March 2025 by S A Mahmood
Wasted my time, parking and going around in circle, not helpful what so ever
September 2024 by Sarah Bullock
This branch has really took a turn for the worse, looked empty like a building site and no staff, been there 35 years and now very disappointed
September 2024 by Christine Ann Burton
Quick efficient pleasant staff.
June 2024 by ytic04
Staff in this branch are up there with the call centre, totally inept and unhelpful.
Had zero interest in trying to sort my issue out.
January 2024 by Off World,
I've Banked @ this branch for over 25 yrs,
The Staff are 5 Stars ?????
Always been Polite & Helpful,
Easy parking & fast service.
D.
December 2023 by david
I've Banked @ this branch for over 25 yrs,The Staff are 5 Stars ?????Always been Polite & Helpful,Easy parking & fast service.D.
November 2023 by Raste baltur
Thanks to Katherine for help!
August 2023 by Iman Mahmood
Not even capable of giving a one star as the employees were very unhelpful and snobby. Been waiting for the last 30 mins but still not been seen. Only 2 staff at the cashier and a long queue going out of the door. No one at the help and advice desk. Very frustrating for customers as they were getting annoyed.
June 2023 by R Meme
My wife opened a new account and provided the branch with address letter to make sure they type the correct address, but still sent the card and all her information to the wrong address. Very poor service.
April 2023 by Joanna Li
Very mean lady at the counter, 1st lady told my elderly mother she had to have two identifications instead of the usual one so we had to go home and come back out again, then the 2nd lady never asking for two identifications, total waste of time and petrol. No apologies. I asked to her if she could speed up as my mother also needed to go to another bank which was closing earlier than Halifax, she randomly thought I asked her to skip steps and procedures, no! I asked her to speed up. She took half an hour in the end! Very slow, not very understanding and cold the staff here.
February 2023 by David Smith
Applying for a Halifax mortgage and our conveyances asked us to certify our ID.We both bank with Halifax, but the lady in the Stockport branch at the customer services desk outright refused to help us!We then drove to the Ashton Under Lyne branch where the lady at the customer services desk was more than happy to help us and sort it for us.
January 2023 by Anna Lejman
(Translated by Google) Contrary to my fears that bank employees were involved in crimes in their own bank, this turned out to be absolutely untrue. Thank you so much Matt for protecting my account for 7 months of my illness. All his advice turned out to be very helpful and I'm glad I was wrong.6/01/23 my affairs were taken care of by Tracy, who was so patient because the information on my phone was in Polish. I still can't recover from the hospital and she must have guessed a lot of things because I was unconscious. We spent an hour on the phone. I was exhausted and so was she. It was the same at the checkout.Tracy, thank you very much for your help. I know it took a lot of effort for you and I am very grateful to you for that.I would also like to thank your entire team and ask your superiors to reward you for this. You guys are amazing and you have restored my faith in humanity!Happy New Year to all Bank Halifax employees!(Original)Wbrew moim obawom, ?e pracownicy banku s? uwik?ani w przest?pstwa we w?asnym banku, okaza?o si? to absolutn? nieprawd?. Dzi?kuj? bardzo Mattowi za ochron? mojego konta przez 7 miesi?cy mojej choroby. Wszystkie jego rady okaza?y si? bardzo pomocne i ciesz? si?, ?e si? pomyli?am.6/01/23 moje sprawy za?atwia?a Tracy, która by?a tak cierpliwa, bo informacje na moim telefonie by?y w j?zyku polskim. Ja po szpitalu jeszcze nie mog? doj?? do siebie i ona musia?a si? wielu rzeczy domy?la?, bo ja by?am nieprzytomna. Sp?dzi?y?my nad komórk? godzin?. I ja by?am wyko?czona, i ona. Podobnie by?o przy kasie.Tracy, bardzo dzi?kuj? za pomoc. Wiem, ?e to kosztowa?o Ci? wiele wysi?ku i jestem bardzo wdzi?czna Ci za to.Chcia?abym te? podzi?kowa? ca?emu Waszemu zespo?owi i prosi? Waszych prze?o?onych o nagrodzenie Was za to. Jeste?cie wspaniali i przywróciliscie mi wiar? w ludzi!Szcz??liwego Nowego Roku dla wszystkich pracowników Banku Halifax!
December 2022 by Tim Maher
Second time the ATM deposit machines have failed to register my deposits. Telephoned 24hr banking to be told that I have to visit the branch in person as they could not speak to them directly!!!
