January 2024 by Phill K
Great customer care and product knowledge, really good salesperson, happy with our purchase, vast improvement on a visit to a different store.
January 2024 by The Urban Courtyard Manchester
Great store lots of choice nuce coffee tables will ve baxk
January 2024 by Andy Graham
Really helped by Mohammed. Could not have been more helpful. Bought a leather corner sofa and I know that I am going to love it.
December 2023 by Katie Thomas
Brilliant customer service from Colin in the branch who took the time to make sure we got exactly what we wanted. Myself and my partner could not be happier with our new sofa. We will definitely be recommending this store to others. The biggest thank you to Colin :)
December 2023 by rambod lotfpury
I have no good experience with them at all. The quality of their products is low and the warranty they give to your purchase is completely fake. They told me that the sofa you are buying has a 15-years warranty, but after five years when I went to them for repair because of the damage to the sofas, they did not accept their commitment and refused to repair the sofas with silly excuses. If you are planning to buy furniture, I recommend that you do not go to this company and especially to this branch.
December 2023 by Joshua Cawley-Bowyer
Ordered a sofa for mid December delivery. suddenly told in november when the room is not ready. I call to push back and spoke to an extremely rude David at head office who says it is what it is and if I don't want it it will be after xmas as they are not a storage company and this is how they work. I cannot call the store you have to wait 72 hours for them to call you back which is after the delivery. Appalling customer service, avoid like the plague.
December 2023 by Peter Ludlaim
Colin at dfs stockport.The most professional caring salesman.Absolutely lovely experience.
November 2023 by MICHAEL QUIGLEY
We were disappointed with our visit as we were told that DFS don't do 3 seater sofabeds only 2 seaters well we went to sofology next door and they do 3 srater sofabeds so unfortunately DFS missed out on a sale but thanks
October 2023 by Julie Maguire
Always shop here great service beautiful furniture
September 2023 by Michael Smyth
Not what we were looking for however good selection if not a little pricey
July 2023 by stuart Starkey
Not impressed with this store.Went last night with my wife, sat on all sofas and finally decided on one at 1955. Given the store closed at 2000 i said to Beth that we would come back today at 1600 and do the deal, that deal being free delivery if we did come back. We did, i met my wife there at 1600 both on our way home.Met with Beth who we said we would make sure we asked for and finalised everything.Whilst me and my wife are sat there ready to do all the paperwork Beth comes back and says this free delivery is off he cannot do it (store manager), i sent her back to her manager and said the deal is off so she came back and said he would do it half price. Call me old school but a deal is a deal and a hand shake is a decent agreement.Seems salesmen will always be salesmen but your better dealing with honest independent shops if you can!I have given it 2 stars purely down to Beth who was really helpful initially to be fair to her but in all honesty she broke the deal we had.
May 2023 by Robyn Mccarthy
Very helpful staff got the balance right between available but giving us space. But we needed to measure up so went home and ordered on the website. Wouldn't have bought without being able to try though.
May 2023 by Kieron Fairclough
Great little store for a new sofa. Wide range, staff were very helpful & answered all questions in detail, if needed they'll simple the answers down
March 2023 by Antony Riley
Good place to look round Nice and clean staff are helpful and friendly when we was ready to do some business we looked for someone they did not mither us we was see by a great guy called Colin he knew his stuff we felt at ease and not pressured lovely experience
February 2023 by music rocks
Poorly manufactured Sofas. We bought our sofas about 4 years ago, but it had started to dip about 2 years in, during at which time we had the pandemic. I went into the Stockport store over the weekend and asked the advisor if the sofas come with warranty to which he replied yes 15 years for cushions springs and something else. I then went on to say well actually mine has started to dip 4 years in to which he quickly responded i would be out of warranty??? Go figure? He suggested I emailed the store and have since been told I should have been turning the cushions, which I can't because they are fixed!? The advisor then offered to give me a number for which I can get a quote for repair so I said OK after giving me the number she then says actually you better check there is no call out charge - unbelievable! I had my last sofa for 12 years and sold it on as it was in excellent condition. Wont be buying your rubbish again DFS!
