November 2023 by Karen Mangi
Eric was very knowledgeable and helpful in store and from ordering to delivery had no issues delivery team were fab too.
November 2023 by Amie Wilson
I was able to view online and then go to the shop to try in personDelivery was great
November 2023 by ami s
Most useless and clueless customer services, no complaints handling policy provided, store staff and customer services completely misaligned in the what concerns the handling of refunds.
November 2023 by Georgina Cooper
Helpful and courteous, a little bit pushy but that's to be expected. It's a great store and I'll go again for any other bits I might need. The delivery team who delivered my bed and mattress were incredibly helpful, friendly and went above and beyond my expectations
November 2023 by Yaya Sun
Initially they were very willing to help when making the sale, turns out we were ill advised. When asked for a refund we were told there?s a fee for that, but given our reasons they would take it off, except they couldn?t on the store system, we?d have to ask customer services. Customer services on the phone say they can?t, we have to ask the store. No one taking responsibility for what we were told claiming it?s the system, no it?s policy, cs can do it, no, store can do it. An absolute waste of time and still not had a resolution after staff have made all the blunders.
October 2023 by Gerrard Anning
It was such a positive experience buying our bed from Bensons, Stockport. Very helpful advice from Tim made us feel very confident that we had made the purchase, especially when choosing the right type of mattress. Looking forward to a great night sleep on our new bed.
September 2023 by Lisa Miller
Outstanding service from start to finish. Highly professional and courteous, couldn't have done more for us.
August 2023 by Harjit Mankoo
Purchased online, but spoke to rep on Stockport. Process was made simple and they answered all my questions.
June 2023 by waiting4HATE
Excellent customer service and deals. We got exactly what we was looking for. We are very happy with our purchase and experience with Benson's for beds
June 2023 by Naima Sultana
Lovely staff, helped me choose the right bed for me and explained the mechanisms of the bed and mattress really well. Thank you to the Stockport branch staff!
June 2023 by Mahmoud Ali
I purchased a Stompa - Compact Bunk Bed over a year ago, and it is only used by my kids, seven years old and two years old. The bed end rails suddenly got broken. I contacted customer service. They asked for videos and photos. After sending them, they asked me to pay for the damaged items although they claim five years warranty on their product. My advice to you is don?t take the risk and get your furniture from another reliable place.
May 2023 by Mahmoud Salah
I purchased a Stompa - Compact Bunk Bed over a year ago, and it is only used by my kids, seven years old and two years old. The bed end rails suddenly got broken. I contacted customer service. They asked for videos and photos. After sending them, they asked me to pay for the damaged items although they claim five years warranty on their product. My advice to you is don?t take the risk and get your furniture from another reliable place.
May 2023 by Pnutts
Fantastic experience. Lynn, the staff member who dealt with me, went out of her way to help me choose the right bed and mattresses for the right price. She gave me her full attention with no pressure to make a decision until I was ready. What more could you ask for?
May 2023 by Nicki Wheeler
A huge shout-out to Liz at Bensons for Beds Stockport for going above and beyond to ensure that we received our bed last week. A huge delay (and pretty poor communication from customer services) would have seen our bed arriving in 3 months time but Liz went out of her way and made it her mission to find us a bed and arrange prompt delivery. The delivery team were absolutely wonderful too.
May 2023 by Julie Marrow
Very helpful staff. Polite and professional manner. Explained everything to me that I wanted to know.Very happy with the service I received
