September 2025 by AL AL
Despite the centralised booking appointment system, when you have to explain the purpose of the appointment months in advance to book it, and further confirmation of the attendance and explaining the purpose a week before the appointment with a member of staff, I wasted half a day, travelling time, parking charges, and 40 minutes wait to be seen for a pre-arranged appointment.
A branch representative told me that the euro currency accounts are no longer opened.
Total lack of professionalism in the service, with an inability to stick to the appointment time booked months in advance.
August 2025 by chloe dixon
Needed help setting up a few thing with my app and katie was the one to help me through it , she was amazing!
August 2025 by Claire Alexander
We went into Barclays on Friday 29/08 to sort out an ongoing issue that has been causing some distress to my family (large amout of missing money). Janet was extremely helpful, kind and patient. We felt listened to and supported during our visit. Janet was very transparent during the process and forthcoming with the information to put us at ease. We were able to finally resolve our issue and we are grateful for Janet?s hard work.
August 2025 by Nicole Bailey
Went into the branch and spoke with a lovely lady called Katie, she kindly helped me with my account .Nothing was to much trouble , she help sort out a couple of queries . Would definitely recommend if you go into the branch the staff members will help you out as much as they can .
August 2025 by Hristina Todorova
Katie and Ann-Marie helped me arrange my mortgage and I am very grateful to them.??Thank you so much
August 2025 by Phil McIntyre
My closed account was sorted by Katie. I prefer face to face service, so today was a great help
August 2025 by Susan Nourkhanian
Fantastic service, like always. Very helpful and I'm happy with my savings
August 2025 by Felicia Addai
We had an appointment. Thank you to Katie who helped with our account and banking
August 2025 by Bilson Kune
thank you to Katie who helped us with our accounts and banking.
August 2025 by Hussein Malkan
Attendance was very decent and polite Mrs Nazeema
August 2025 by Athira Elizabeth
Very good service, Nazeema was very helpful and helped me out ?? Thank you
August 2025 by Jan Holmes Holmes
Excellent service, very friendly and polite.Will recommend to my friends.
Handfoth with Jane and Arthur.
August 2025 by Anne-Marie Morris
Peter was extremely knowledgeable, very patient and helpful. I came away feeling confident and able to use the Barclays app.
August 2025 by Oscar St Clair
I came in for a simple number change and Janet from the Customer care department was able to walk me through managing the app and several other aspects of my account that I needed help with. She was professional, kind and patient. Couldn't of asked for a better experience considering banks give me a lot of anxiety. Really made me feel good choosing Barclays as my bank.
August 2025 by Aeni
Great experience and very kind staff
