February 2025 by Alisha Bromley
We Absolutely hate leaving bad reviews. We are not the kind of people to want to review any local food service, if we have a problem (which is very rare in standish) we contact them directly. In this case we ordered for the first time from siam and unfortunately was left utterly disappointed. We ordered from just eat and even noted that we were first customers (nervous for our first order) we ordered our food for 8pm however our food was delivered 1 hour earlier. Our starters were cold (not forgivable cold - oven now on cold) naturally with that we called them to explain our order was an hour early and although we could let that go our starters were cold. We were advised that they could pick up the order and return at the time we requested. by this time it would be 45mins before our order should have been delievered. so we said no it's okay we will oven our order. We was advised further to "just put it in the microwave".
Once we tucked in the food (now heated by us) we found the flavours to be lovely however our main meal (crispy chilli duck) was full of bones. The fish cakes had the texture of Tofu and again we was just furthermore disappointed. Which leads us to this review. We called back to give feedback and let them know we wanted to review but because we don't like giving a bad reviews we would do this directly. The guy on the phone didn't seem bothered. He seemed to try and sound concerned almost smug that he didn't care about our experience.
He must have thought that we was after a free meal. . . Do we want free food on our next order? Absolutely not! Because We won't be ordering again. The reviews previous have been great and our friends have highly recommended this place but just based on today and the opportunity we gave for them to rectify this situation has been extremely poor. The communication was poor and sharply cutting me off when I was politely forwarding my concerns was the drive for my final review. Do not order from siam if you want an understanding response if your experience or your meal is not satisfactory.
I'd like to add that as small business owners we do nothing but support local businesses. What a shame.
I've give 3 stars ? out of kindness and for the flavour.
Rainbow chinese Friday nights are back!
February 2025 by Adam Leech
Food very nice
September 2024 by Tracey Thompson
oh my god ...duck in chilli recommended by Ed last week...had again tonight just absolutely outstanding!!! cooked fresh just perfect.
September 2024 by Phil Saxe
Best Thai food in the north west let alone Standish or the Wigan area. Authentic and healthy. We love it and despite living in Parbold make the journey for takeaways regularly.
August 2024 by Helen Lan
Absolutely delicious. Had the seabass in soy sauce and ginger which was cooked to perfection with jasmine rice on side. Would definitely order again.
August 2024 by Old Prestonian
Small premises (hence takeaway or home delivery) with large kitchen. Excellent menu, well-presented authentic cuisine. Quick service, great value. Really friendly team. They deserve to succeed.
August 2024 by P M
All I can say is, if you want proper Thai food then this is the place to go. Eddie the owner is a really nice guy, and he gives you that personal touch. ALL the staff are Thai so you know you are getting the real thing. I'm a regular visitor, you will not be disappointed.
June 2024 by Hazel George
What an amazing night. Absolutely fantastic hospitality. Food outstanding,
Will definitely be going back.
Ed and Nan thank you so much for taking the time to make our evening amazing.
So warm and welcoming.
We can't wait to see you all again. Amazing family.
June 2024 by Carol Aspinall
Wonderful place which prepares tasty, fresh foods and I would highly recommend ?
June 2024 by Liz Mavers
Delicious food. I recommend the Pad Thai and the Penang Red Curry.
May 2024 by Carl Davies
Truly stunning Thai. Been to Thailand many holidays & whilst not there, go here & ask spicy. Absolutely beautiful.
March 2024 by Rachael Mears
I ordered a vegetable green curry and was given a chicken curry. It was really watery and had a layer of oil on the top. It was inedible. No point in ringing to complain as we would have had to travel there to pick up the correct order which is a 30 minute round trip. Will not be visiting again.
March 2024 by ruth lundstrom
THE BEST Thai takeaway for miles. If you like Thai food you will LOVE this place. Can?t recommend them
March 2024 by Nidtima Maroengsit
Really nice Authentic Thai Foods, staff is friendly and helpful.
February 2024 by Steph Taylor
Had Siam for the first time last night?Absolutely amazing food! One of the best takeaways I?ve had in a long time! Definitely be ordering again!
