February 2024 by Tom Ward
Rude owner/staff didn't listen to a word I said. Am using their parking space through an app which I'm paying for. My motorbike cover had been taken off completely when I arrived back.
November 2022 by A9087SAcarolc
Do not stay here unless you're not fussy its a hovel, filthy dirty , a dump , my son stayed here after being discharged from hospital as he couldn't get home , I went next day to collect him , I was shocked by state of room, apparently lots of homeless people sent here, lots of men hanging around outside, not the place for vulnerable people as my son was at that time .
October 2022 by Sally Gates
When I arrived I thought the building was condemned as all the doors and windows were securely covered. Room was tiny and nothing like the pictures. Dirty walls had holes in, and the toilet seat was not attached. I even had to specifically request a duvet cover! Once I was checked in I didn't see another person on the premises for my entire stay, and I didn't feel safe at all. It became affectionately known as the Bates Motel among my friends, and for good reason. Avoid.
October 2022 by Diana Essien
This has to be the worst hotel I've ever stayed in all the continents I've ever been to. It should be criminal to charge money in a place like this.You have to go past guest rooms to get to the reception and could unknowingly walk in to someone's room.No chair or cups in the room, the bathroom walls are peeling and the shower drain clogged with water overflowing from the shower stall into the bathroom floor if you take anything more than a 30 sec body rinse.The toiletries were 2 tiny satchets of liquid soap and conditioner that wouldn't do zilch for a barbie doll's head.The walls are paper thin, I could hear everything said outside and the couple next door had a terrible row. The management did nothing to calm things down.The TV came on very loudly on its own and near gave me a heart attack!!Ended up leaving earlier than planned and cutting my losses.The pictures couldn't be more deceptive!If I could give it minus 5 stars, I would!!Don't waste your money unless you want to have a feel of what it's like to be in a horror movie.
October 2022 by Ian Grundy
Keep in mind this is what I would class as a budget hotel. Friendly staff. There's nothing close by but it is next to Weaste tram stop which is good for town and there are good bus links close by.Free wifi, tv, tea and coffee in the rooms.Reception is accessible from the door in the car park at the rear.Note that reception is not manned 24/7 but there is always a number you can ring if you need help.
October 2022 by Angela Finlay
No kettle. But gave tea sugar coffee sachets?!No light in shower room. Shower head broken..No fridge.Tried to call the owner for room change got no answer.
October 2022 by Jamie Mcvay
Hairs all around the room, noise all day and night.. its a council help drop off.. very off putting
October 2022 by Sam Goodare
Room size good, car park good size, easy to find. Bathroom smelled awful
December 2021 by O1950WDdanm
Even if your looking for somewhere to stay for a Man United match etc DO NOT STAY HERE! We stayed here cause it was slightly cheaper albeit 250? for three people! On arrival the police were there. The front door was shut and we were brought around a dark car park to a dodgey back door! There was no reception nor curtains in the room! My bed was broke there was two punch holes in the wall and to be honest it seemed like a place homeless people were saying NEVER A HOTEL!!!! Huge domestic fight in the room next door to the point we were terrified to leave and we were three men in one room the guy seemed off his nut! Do not stay here for the sake of 20/30? more hours ANYWHERE else!!!!
November 2021 by Maggi H
OK let me start with you get what you pay for , upon arriving reception staff was friendly and welcoming and quickly done got to room and first impressions was more like a hostel obviously had been trying to paint at some point as there was paint on blinds one blind didn't work but can live with that , the carpet was filthy , had a table and an office chair that was unsafe to sit on as was broken then came bathroom toilet seat not secure was attached on one side cistern was loose also the shower cubicle not clean at all had mould on tiling , noise from other room at 3.30am carrying on in hall right next to my room screaming and giggling which fair enough if your drunk etc but this woman was over the top not hotels fault . All in all was first visit and last visit only reason I used this is because was only one in ecckes available I travel to eccles regularly but everything was booked up , only reason it has 1 star was the quick check in certainly not worth 156 gbp paid , whole place needs to be ripped out and replaced.
October 2021 by Shirley Robertson
Very basic room. Very tired looking. Minimal facilities. No towels provided. Reception not manned although responsive to calls quickly. You have to wait outside the building before check-in and called to be let in. Not ideal as a lone woman if checking in late. Very musty smell. Lock on door didn't work. Clean bathroom and shower. Bed clean. Overall cost of £40 for a night single bed was overpriced.
October 2021 by Christopher Emsley
Hotel and room was dirty. There was a lot of food and rubbish underneath the beds, this was not cleaned after I asked.Tram station is next to the hotel. This is helpful for getting into the city. BUT were very loud so I got very little sleep over the week. Real shame.
July 2021 by Miranda A
Arrived to what looked like the picture fo the plave we booked after its been abandoned for a good few years! horrible surrounding area and the place looked shut down. We didn't feel comfortable in the area at all and as we could (and didnt want to) get in we left and booked last minute elsewhere. Now having a painful battle trying to communicate with hotels.com to get a refund. They have now email, live chat that is never live and a phone number that just sits on hold forever, ( I gave up after an hour)
October 2020 by Anthony Poole
It's like a large house situated on a busy tram route so quite noisy. Walls are paper thin so I could hear the guy in the next room breathing. Stains all over the walls, the toilet roll holder snapped off the wall & carpet needed replacing. It got two stars as the bedding & towels were all clean but for £60 a night I'd expect better.
October 2019 by Sarah Lycett
Great rooms for the price! Reception staff is friendly, rooms are tidy, clean and large. Beds aren't hugely comfortable but again for the price you can't complain. Location is great, right by a tram stop, though you can hear the trams going by so you might need earplugs, and there's a fair amount of light pollution from ill-fitting doors and basic blinds. I've stayed here three times now for 1-2 nights a stay because the location for harbour city and price can't really be beat, and I'll be happy to keep staying here whenever I need a bed for the night. For the management, if you could sort the doors so they fit properly and install blackout blinds I think they'd really benefit, but it's not a huge loss if you don't!