December 2023 by Diana Pfukwa
Would give zero stars if i could. The staff were immature and paying zero attention to customers. Waited a good 10 mins to be served and there was literally noone in store. Bought items, tried to return and was told i could only get a store credit. Why would i want more of their low quality overpriced items? I complained as this wan't made explicit when i made the purchase. It will be a cold day in hell before I voluntarily buy anything here again
October 2023 by Sohaib Hassan
The address on Google maps is wrong. This sports direct is actually in Regents retail park. Customers services is very poor and staff can be seen standing at blond spots to use mobile phones. When asked for help and advice, clearly appeared least interested. Staff needs training as a lot of people have same complaint.
August 2023 by Naomi R
Staff were great, but the changing rooms are not at all private. I wanted to try on a sports bra to check the size, but if I had tried then I could well have been arrested for indecent exposure.
August 2023 by Magic Hawk
Massive queue, but only 1 till on? No managers about anywhere. They clearly don?t ficus or care about service here!
August 2023 by Huien
THIS REVIEWS IS TO CONFIRM ALL THE NEGATIVE REVIEWS ARE ABSOLUTELY CORRECT. Here's why:1)Address of this place is WRONG WRONG WRONG. Wasted an hr just to get to the right place, phoned them and never answered.2) ABSOLUTELY RUDE STAFF MEMBERS, especially the young lady cashier at the till. She locked the fitting room half an hour earlier before closing time and asked us to go to other shops when we questioned her why she locked the fitting room as early as half an hr before closing time. She was furious and complained that we were shouting at her when in reality we just asked her to deliver our feedbacks to the manager in a normal manner. She then walked off when we were abt to pay, refused to do her job even. She kept on staring at us, trying to provoke us. Such horrible attitudes cannot be tolerated.3)Everyone who tried to get into the store near before closing time was SHOUTED AT in a manner as if those ppl were coming to rob the shop.I HOPE SPORTS DIRECT WILL TAKE THIS MATTER SERIOUSLY BY TRAINING THER EMPLOYEES TO BE MORE PROFESSIONAL AND POLITE TO CUSTOMERS or else it will close down real soon.
July 2023 by Munashe Matutu
Some of the clothes on the racks where torn (as shown in my pics). This is easily one of the worst Sports Direct stores I've seen in terms of stock and customer service. The members of staff there are hardly present and seem to only be there just so they can get paid.The items in stock also seemed to be outlet items. It was hard to find any relevant items in stock or anything worth buying to be honest. Definitely better off buying the things you want online instead of visiting this store.
June 2023 by Google user
Some of the clothes on the racks where torn (as shown in my pics). This is easily one of the worst Sports Direct stores I've seen in terms of stock and customer service. The members of staff there are hardly present and seem to only be there just so they can get paid.\\n\\nThe items in stock also seemed to be outlet items. It was hard to find any relevant items in stock or anything worth buying to be honest. Definitely better off buying the things you want online instead of visiting this store.
June 2023 by Si Yates
WRONG ADDRESS. Most likely the store you need is on Regent Retail Park near Sainsbury's.
June 2023 by M L
Staff are always chatting and never there when you need help. Decent selection but go to any other Sports Direct in Manchester. Guy at the till said the total and that was it. No other words spoken. No indication he was ready for the next customer.Several items have the old prices on the tags. Be sure to check before purchasing. Wouldn't recommend.
June 2023 by Martin Thompson
This sports direct matches the others in terms of it's terrible service. The 'assistant' manager has the service skills of a can of baked beans. The place is a mess too. Shame there's not much competition for these cow boys.
June 2023 by Tara Twine
THERE ISN'T A SPORTS DIRECT HERE drove around for 15 mins, no sign of the store. Not sure if it's moved but this address does not seem to be accurate.
April 2023 by K Alenezy
Just purchased a brand new pair of football boots. Was intimidated by the reviews about poor customer support beforehand. However, I had a fairly decent experience and was assisted adequately. The only negative was that I did have to go and find the sales assistant a few times as they weren?t at hand or would disappear.
April 2023 by Haaris Ghani
Disgusting customer service. Could not be worse. Such lazy, rude and useless staff that are unwilling to do something as simple as their job. Would give 0 stars if I could.If you need something specifically from sports direct, go to the Manchester Fort location in Cheetam Hill. Much better customer service, they will not let you down.
April 2023 by Urania Jerasi
Very rude and dismissive store manager. The level of disappointment in customer service is beyond low in this store. Not going back again.
April 2023 by Alicia Lopez
Useless staff!! They are lazy and rude.. only worry to be chatting...I won't come back to this store
