March 2024 by Simon Gordon
Excellent location - about a half a mile from the nearest metro link and plenty of onsite parking. There is a Costa Coffee next door as well as a TGI Friday. Check in was easy and the receptionist was very friendly - in fact all of the staff were extremely friendly and helpful. We were immediately given free breakfast because there was no main heating in the room (even though a portable heater was provided and it was fortunately not cold that weekend).The room was nice - everything that you would expect from a Travelodge with a comfy bed, tea and coffee making facilities and a decent shower. There was a bar downstairs where breakfast was also served the next morning and the breakfast itself was fine - the usual full English breakfast, cereal, croissant etc.All in all, very efficient service, friendly and s nice, cosy hotel with staff who definitely represent Travelodge in a very positive way.
February 2024 by john garside
Bed comfortable front desk a bit miserable but ok for the
February 2024 by Thomas White
Good room, location was handy. Most staff were helpful.Fire alarm at 1am which ended at about 2am. The neighbouring Costa alarm however continued all night. I was not able to change rooms (my room was close to it and I was unable to sleep) and I was not compensated in any way. Very disappointing night.Safety: No one gathered at the fire assembly point, nor did staff herd people towards it
February 2024 by Rebecca Etchells
The hotel is nice and clean and a good location. All the staff we met were friendly and very helpful, especially Anthony who was working the night shift- when the fire alarm went off he was clearly working very hard to handle the situation with little help. He communicated clearly and made the best out of a bad situation. I would recommend this hotel as a cheap but comfortable place to stay.Nearby activities: The costa downstairs is nice
February 2024 by Charlie Murley
It's nice. Also has food there so I don't have to go looking around. Good location for me.
February 2024 by Stanislav Pompura
Good budget hotel.
February 2024 by Ant
Dear jo BoydellFirst i like to say sorry for sending this email early hours but what happened today being 31 January 2024 at the sale hotel location , should of never happened.i was traveling to Manchester Trafford over night for meeting with work and also see family today 31 January 2024.I stopped at m6 services Knutsford pop in too the travel lodge because i was going to stay but then decided to stay closer too Trafford and staff member called Hugh very helpful.i asked could he call the local hotel in around sale, he tried one and no joy i then asked if he could try sale in Trafford of which he did call them and spoken to a member of staff at the sale hotel who told him No rooms.when he came off the phone too sale he adviser me they say that when they want too have walk ins.i adviser the person i going down that way so i pop and ask for help etc too find travel lodge .on driving down too sale and going into car park i went up to entrance and press the door bell .The member of staff picked up the phone and started too speak with me but what happened i would of never respect in million years !i asked the member of staff if you got rooms for tonight because been driving most of night his reply was NO in not very helpful way.I then asked can he help too speak with other travel lodges to find a room because didn't want to keep driving around.He refused too help me and support me even when it was really cold outsideI then asked for manager name of hotel he replied Ryan i asked for phone number too ?he refused and it was this that shocked me -I PUTTING THE PHONE DOWN FEEL THREANED BY YOU MENING ME !i was left puzzled by this having got mental health degree in nursing and i am senior manager for massive company found it very much shocking behaviours and showed lack of poor customer service.i then left the sale location and went too Trafford park near Trafford centre went in to the site car park and then went up too hotel and press the button the staff member called STACEY really help full i explained what happened and she said NOT GOOD AND POORThis member of staff really helpful sorted me a room out also said sorry on behalf of sale travel lodge too.THE MEMBER OF STAFF FROM SALE SITE CALLED MIKE HE ALSO ADMITED TOO STACEY WHAT HAPPEND AND WHAT HE DID TOO FOR NO REAOSN WHEN LOOKING TOO FIND A ROOM .I have found it out of order and shocking I AM WISHING TOO LODGE A FORMAL COMPLAINT AGASINT THE MEMBER OF STAFF FROM SALE CALLED MIKE.i would also like someone too reach out too mekind regardsAnthony
January 2024 by Cliff Cook
Budget hotel at a premium price. Low quality rooms,dated and smells.room was cold ,breakfast was awful .I've been to another travelodge hotel in Portsmouth and it was miles better. All hotels should be brought to same standard or reduce the prices. Stayed 2 nights in Dec fri to Sunday. 250 pounds with breakfast. Waste of money . Pay a bit more and go to a premier Inn.Rooms: No Heating just a plug in heater. Bedding was just a bedsheet,no quilt , room smelled of urine . Poor qualityFood & drinks: Breakfast wasn't worth £10
January 2024 by William Partington
Lodges are better than caravans.
December 2023 by Joanne Buxton
Having previously lived in the area we knew the area and where this hotel was so perfect for visiting friends and family. It is near the motorway and the main A56 Washway road so ideal for wherever you need to go but that does mean it is a little noisy. With the window shut we couldn't hear the traffic but if you are sensitive to noise maybe earplugs would help. Car park is quite large but you have to make sure you park in a space marked T or T/C, and enter car reg in the system at checkin.We stayed with both our dogs, not sure how there is an extra cleaning charge for them as surely they clean the rooms and vacuum between guests anyway but it wasn't too unreasonable. Staff were pleasnt and check in was friendly and easy to do. Room clean, it looks quite moderm like it might have been refurbed recently or well looked after. The room was slightly smaller than older travelodges, there was no bath just shower. But all fine, we were only there for 2 nights.Breakfast and meals are available in the foyer area. Breakfast is buffet for just under £10. Good choice, cereals dairy and non dairy milk, pancakes, croissants, bagels toast, plus fruit, juice, yoghurts plus cooked items, bacon, sausage, eggs hash browns etc.Rooms: On the smaller side but still everything you need, clean and comfortable.
December 2023 by Danny Bradley
Get what you pay forRooms: Basic but all we needed
November 2023 by Steve Coy
Good location ..staff helpful?breakfast worth the
October 2023 by Derek Lewis Kaiser
Had a good experience at this Travelodge although I was there just for an overnight stay. Good service from the desk on arrival and at breakfast time. Clean and spacious bedroom, warm and cozy with a very comfortable bed. Breakfast was really good with both cooked breakfast and continental to choose from.There is nothing really special being a budget hotel, but it does all the basics really well, and on that, it met my expectations.
October 2023 by Dominic Irvine
Typical purpose built Travelodge, functional, clean, convenient. Costas coffee right next door. Parking a bit quirky - you have to park in spaces with a C or T/C or get a fine.
September 2023 by ste141
When I first arrived, I had to make sure my car was in the correct part of the car park and then I had to put my car's number plate onto a computer and for how long. I was then given my key card and went to my room. The male guest, staying in the room next to mine, had some trouble opening his door and went back down to reception. A few minutes later, I was still having a problem with my iPad and I went down to find Shauna the receptionist there. As she tried to sort it out, she kept having to deal with everyone else and nothing was any trouble or problem for her. She, eventually, sorted it out. I could eat as much breakfast as I liked and all the tables were kept very clean. The hotel is about a 15 minute walk to Dane Road tram stop, which will stop at Old Trafford if you are a football or cricket fan. If you need anything, Sainsbury's is just down the road and Tesco is a bit further on.
