January 2024 by Gianluigi Martini
Nothing fresh, everything microwaved yet still luck-warm. Super overpriced.Apple pie smelled and tasted old and moldy.AVOID AT ALL COSTS
January 2024 by Beatriz Lazarus
Empty place, loud music,unfriendly staff,horrible chicken dish, and overpriced to say the least!What a shame!!!
January 2024 by Lindz Forster-Barnes
Huge delays, the restaurant was freezing. Food cold and yet over cooked. For the price you expect better. Isn't the first bad meal here . Staff stood about chatting so wasn't busy and they seemed to concentrate on deliveries rather than customers in the restaurant .very dissatisfied, especially when it used to be amazing.
December 2023 by Paul Smith
Birthday meal with my Granddaughter. Friendly helpful staff. Good service and nice meals on hot plates. Would recommend.
December 2023 by Joseph Stroud
Was served by Shannon the other day for a family Christmas meal. Really great service, made our night! Will definitely be booking again!
December 2023 by Connor K
Really let down by TGI?s this evening. Turned up at 8:30 this evening with a group of 16 to be told by their duty manager Paul they are rejecting the booking as they only have one waiter working. There was plenty of staff there and every time we?re visiting Altrincham we gather here for food and drinks late on a Sunday. Not acceptable.
December 2023 by pumba05 Pig
Really poor service, turned up with a group of guys following a sports event nearby. Plenty staff on but got the impression they couldn?t be bothered to take 16 people?s money or serve any more. 1.5 hours before closing so no excuse for the lack of care or service. 1star because I can?t leave any less.Parking: Hard to see entry
December 2023 by mollie morris
one of the most appalling meals i?ve been out for in my life, the bill ended up coming to around £100 for 4 people, who only had a main , 1 drink each and shared 2 appetisers which were also included in a deal. never in my life have i felt the need to write a negative review on a place because i can always empathise with people being short staffed or busy but this was particularly awful. ive worked in hospitality for years and could tell the staff were immensely burnt out so i wont comment on service here. it was 20 minutes atleast before any drinks orders were taken, it then took a shocking amount of time just to make 4 cokes and bring them back over, which i will not blame the staff themselves for but the poor management having so little staff on on a saturday evening. my mum is a people pleaser through and through and therefore was too embarrassed to complain in the restaurant but her mushroom and halloumi burger had clearly been left on the pass whilst all other meals were made, 3 of them came out lukewarm at best? my mums stone cold. the steak that was ordered rare came out almost well done, and my sesame chicken strips were chewy and barely had any chicken on them at all, it just seemed to be the coating with a tiny bit of poor quality meat inside. not okay at all.
December 2023 by David Grimshaw
Booked online where we made the booking and told the system it was out daughters birthday (only 7)Arrived to be told heating wasnt working so would be placed at the back where mini heaters were placed.Tried squeezing us next to a table of 8 adults definitely not appropriate for a young family to be sat next to, pointed out a dirty table and asked for that to be cleaned. Told to grab a drink at the bar where we were ignored for 10/15 minutes by the bar girl, until table was ready.Cocktails were poor, ordered two zombies served in colins glasses with no garnish and not Tiki glasses with pineapple and passion fruit as advertised in your menu and spec sheet. My son ordered a pineapple flip which again came with no garnish of pineapple as advertised.Food order was taken and when the food arrived we were extremely disappointed with the 11 fries that came with my daughter?s birthday hotdog dinner. The three burgers we ordered were definitely pre cooked and re heated as they were tougher than leather!Then we ordered oreo milkshakes which were watery and thin definitely not the thick ice cream shakes advertised. We also ordered two Hurricane cocktails which were poorly made again lacking in passion and enthusiasm!TGI Fridays USED to be a great place to tell staff it was a special occasion or birthday but to keep in touch with the rest of the night nobody said anything didn?t ask or refer to the booking leaving my daughter extremely disappointed!Toilets were disgusting and obviously not checked all in all it was the most overpriced disappointing meal out in a long long time
November 2023 by Stephen Hughes
Very expensive for two adults and two children. Lager not cold. Staff said they had an issue drinks cooling system.
November 2023 by Rob J
The man at the desk was lovely and kindly lead up to our table and opened the door to greet us out, but our waiter?s service was poor. He seemed like a nice guy, but never came to check on us until it was the bill time. My fries never arrived despite the waiter saying that ?here?s all your food, is there anything else you want?, and when I asked where my chips were he said ?they?re on their way?, even though I saw him never go to the kitchen. He didn?t come over for 15 minutes and until he cleared our plates he asked ?did your fries ever arrive btw?. Surely, that was his duty during our meal and not several time after we had finished. I?m a waiter myself, so I understand we forget things, but this was forgetting it three times. Once to not put it through, 2. To say they?re on their way and then not follow up, 3. To only notice after clearing and never checking prior. My tacos were also very cold.
November 2023 by Ellie Cordwell
We were served by Zofia who was absolutely amazing! She was attentive helpful, caring friendly and understanding of our needs. We cannot recommend her service highly enough! She deserves a payrise! We came for my mum's birthday who has dementia and she was so lovely with us. It's hard to cater for for at times but Zofia made everything easy for us. XxDietary restrictions: We had my nephew with us who is caoliac and he was catered for well
November 2023 by Kay Jay
Doubled your cocktail prices!!! How can you justify charging £16 for cocktail when not that long ago they were only £8.50!!! That?s one hell of a just.Up market prices for low end, budget drinks and food.Bored staff and empty tables.Used to be my favourite place but won?t be going back again.
October 2023 by Pete Reynolds
Had the fantastic meat platter, the food was incredible!Our waitress Savannah was so helpful and efficient and always kept our drinks topped up, a true credit to TGI?sJust a shame prices have increased so much due to cost of living (4 mozarella dipper starter is now £9.80 compared to around £5 just a few years ago) otherwise we?d love to come back much more often!Highly recommended! ?
October 2023 by Rachel Nevin
Booked a table for 7.30 had to wait half hour for table to be seated on opposite side a restaurant which was completely empty, so why the wait,,,,the servers were great when they eventually arrived , food was good , over priced some over salted so if your watching salt levels I'd say when
