January 2024 by Pauline Shiels
Great shop with everything you might need in toiletries. Hair products & lots more besides. Not bad prices either & friendly staff to help you find what your looking for!
January 2024 by ATO TSO
In a recent visit to Superdrugstore at Old Trafford, I encountered an incident that highlighted a concerning customer service experience. Upon entering the store, I proceeded to the checkout where a staff member was serving other customers.While in line to make my purchase, I inquired about the availability of nicotine pouches after making more shopping. The staff member pointed towards an aisle. However, upon reaching the designated aisle, I couldn't locate the product. I returned to the checkout area seeking further guidance. The staff member indicated it was in the middle but did not accompany me.Upon finding the product on my own after the staff member directed me to the aisle, I returned to the checkout to apologize for the confusion. Interestingly, without offering an explanation or acknowledgment of my apology, the staff member went back to the same spot, opened a drawer, and retrieved the product herself. It raises questions about why she didn't assist me initially, opting to send me back twice before resolving the matter independently.Subsequently, she requested identification, despite my age and appearance suggesting otherwise. The situation escalated as she insisted on an ID, prompting a request for the manager.I?m a 29 Male with shorter hair that served military. The manager's involvement did not alleviate the tension, with the staff member making the situation about herself and refusing service.I had bought some creams and soap and she couldn?t just say. You can buy this but not the nicotine pouches. Instead she said I deserve respect and refused service. TIK TOK Brainers.imagine hiring a girl to make a simple job and making it all about herself.
December 2023 by Red Tigerlily
Good store, lovely staff. Has everything you need, no complaints.
November 2023 by Lisa Siddall
Lovely, friendly, welcoming, and helpful staff. Definitely, the best Superdrug I've visited. Well stocked shelves and plenty of options to choose from and alternatives to your favourites. Get yourself a loyalty card so you can take full advantage of their offers.
October 2023 by Kamran Butt
They should update their chat bot because first time using it and it was horrible it didn't even understand my question you might aswell have chatGPT, I was trying to find out if the store had some sleeping pills or tablets and the bot say sorry I couldn't understand your question and made my headache worse how hard can it be to find out if they have pills or not, so please remove that lame chatbot it made my headache worse because of how simple the bot is and barely has knowledge
October 2023 by Buddha Love
Don't let them near you're eyebrows. Absolutely rushed and terrible job. My eyebrows are so different from one another. So angry, now have to wait for them to grow back ??
March 2023 by Miss Lockwood
There is a young man named James who works in this store, and he is absolutely amazing at his job, such a friendly and helpful manner and very professional , I want to thank you James for all the times you have assisted me, I think you are truly amazing and you deserve so much credit as you are brilliant at what you do xx ? ? Thank You ??
December 2022 by Vicki Long
Great choice
December 2022 by Paul Penny
Great shop sell so many handy things
May 2022 by Faye Leaver
Always go to this branch, has a lovely team of people who are always happy to help. Been served by James a few times and he cannot do enough to help and always tells me about the offers on.
July 2021 by Harry Parker
Good friendly place
July 2021 by Stephen Atkinson
Just went with a friend
July 2021 by Barry Pond
Very helpful and pleasant staff.
July 2021 by Dave Whittaker
Great store and staff
July 2021 by rob caddick
Had exactly what I wanted.
