March 2024 by Lee J
So having being registered disabled for the last 3 years I wasn't eligible for the Motability scheme as I scored one point under the qualifying score to get a car on Motability but when I was reassessed I was finally given the higher rate for Motability meaning I was able to apply for a car on Motability.So me and my Fiancee had a look at alot of different cars and we opted for the brand new Nissan Juke so we headed to the Nissan West Way in Rochdale as I had been in a few times with our daughter who is also on Personal Independence Payment(PIP).And the guy who deals with Motability at Rochdale Nissan West Way Paul(McGinnis) was absolutely fantastic with our daughter so even though we don't live in Rochdale we travelled to Rochdale to see Paul as ae valued his customer service skills etc.So we ordered our Brand New 2024 Nissan Juke and it can take days to weeks to months depending on makes, models, colours, specifications and obviously stock levels etc.We ordered our car on Sunday(24th Of March and we collected it Today(Thursday 28th Of March 2024) at 8:30am, We got a taxi down to the Nissan dealership so me and my Fiancee could travel home together.Paul(Nissan Motability dealer) Greeted us warmly and showed us to our brand new Car and handed us the keys we quickly inspected our beautifully clean, crisp and Immaculate new car.We headed inside the dealership where Paul made us a nice coffee as due to the early start we desperately needed a Coffee, We Dotted the eyes and crossed the T's and as quickly as we entered we were in our brand new car with Paul giving us a demonstration of features on our new car.Honestly can't speak highly enough of Paul and his excellent customer service skills, Paul was polite, Friendly, helpful, excellent product knowledge and honesty we can not praise Paul or Nissan any higher.5? Service from Paul and Nissan as a whole.
March 2024 by Michael ?Sparkes? Holt
My car went in at 8:00am for MOT and two new tyres with the stipulation that it must be ready for 11:30 am, Which it was.However changing the wheels so the new tyres where on the rear caused the pressure readings on the dashboard to say my tyres where under inflated. This was sorted out the next day. Also I did say my tyres where Continental but for some reason a none premium tyre was fitted?
March 2024 by david metcalf
Service was very good, Thomas provided all information and was very helpful
March 2024 by Jacqui Wetters
Amazing staff, very knowledgeable and great customer care
March 2024 by Thomas Neumiler
Very good, friendly, professional and relaxed customer service.
March 2024 by FootballCards4Life
This is my fourth car from Paul, he always goes above and beyond, ensuring everything runs smoothly from start to finish. I would highly recommend
March 2024 by Joseph Sweeney
I had a great experience when buying a used car at West Way Nissan Rochdale. The sales person, Paul, was most helpful and I am very pleased with the Qashqai I purchased.
March 2024 by Barry Scott
The service was amazing. Thomas was so attentive everything explained as you went through every stage of the Sale definitely buy a car from him again.
March 2024 by Stacey Lou
Thomas was really good, updated me with calls, made sure I was happy with everything
March 2024 by David Britland
Paul at West Way Rochdale was very professional in helping us choose a new car he was honest and friendly and a pleasure to do business with. We are very happy with our choice.
March 2024 by Norman Eastwood
Very smooth deal
March 2024 by Dawn
We had a great experience with Westway Nissan Rochdale. Paul McInnes looked after us so well. Great service and we drove away in a fab car. Thank you Paul.
March 2024 by Julian Hartley
Excellent customer service as always thank you
March 2024 by stephen stanley
Westway Nissan Rochdale staff are so helpful and friendly nothing was too much.They were very informative and all questions about the vehicle were answered.We are very satisfied with the service.
March 2024 by Rob Walmsley
Great experience from start to finish. Adam the sales rep who I dealt with was great, knowledgeable, friendly and did everything and more.
