May 2024 by Sally
Good service to start by most staff but not the manager (I'm assuming she is the manager). I ordered a brekwich (It was around 1.30) and unbeknown to me at this point I was not supposed to order it. (no sign saying this). The guy prepared it for me but when I got to the till the lady was on there and said I should not have ordered this as it was past breakfast time - and I felt like a scolded child the way she said it to me! She asked if one of the staff told me I could have it so I said yes but please not to tell them off. She still told the guy off - in front of other customers also which is so unproffesional. She also had the nerve to charge me extra as kept saying I shouldn't have ordered it! Obviously in her opinion the customer is always wrong! She was very arrogant and rude and if I wasn't so stunned yesterday I would have refused to pay any extra and told her the customer is always right! I have since told loads of friends about this subway service in Rochdale and every one is outraged and they also say she is in the wrong about the brekwich too as it IS an all day sandwich! Plus my options are limited too as I'm a vegetarian. And I did notice someone behind me getting hash browns and she didn't seem to have a problem with that! Reading other reviews on here it seems I'm not the only one to encounter absolute rudeness. The guys were helpful and friendly but all seemed petrified of her! I chatted to the guy as he was cleaning tables and the very rude manager interupted that even (she obvioulsty wanted to know if we were talking about her)- the poor guy couldn't chat for a second! He was still working as he spoke - the tables were very clean actually. I love subway food but I nor my friends will ever visit this one again in Rochdale. That lady needs lessons in how to speak to customers with respect!
March 2024 by Saqib Abbas
Absolute bunch of rude working donkeys. How can you forget UberEats items 3 to 4 times in a row. Stupidity isn't even the word. It's like this they don't give a damn. Subway branch doesn't care about there customers. I'm shocked with the new staff they've hired. A bunch of illiterate clowns. SUBWAY MANAGEMENT SORT THIS OUT ASAP!!!!!!!!
November 2023 by Azadur Ali Rahman
Excellent service and food thank you!
November 2023 by Eshan Hussain
Came here for a coffee once ran out of milk wthKid-friendliness: Alright ig
October 2023 by Reja Malik
Seriously what is this like they totally break the sandwich who is the stupid person make this like seriously ?
September 2023 by Mohammad Azam
This place is super slow. Queueing for absolutely ages to be served. The staff need to work in a bigger brand to know how to deal with customers faster never has a subway been this slow
August 2023 by 91 x
Rude staff my aunty asked them for a empty cup to be told it was £1.50 she then said out of shock how much?! And the rude lady said ' I have just told you £1.50)Drink accidently got knocked over so my mum told staff and the lad replied : what do you want us to do about itStaff refused name when questioned as my mother wanted to submit a complaintHow rude, do not spend your money here
July 2023 by Chris Johnson
I was greeted with a dirty look with the girl that was wearing glasses. Need to learn how to greet people with a smile.
July 2023 by Sanya S
Me and my husband have recently started to come subways more often. The first few times service was really slow but ever since we started getting served by Nosheen, Service has been faster. She always has a smile on her face. She may even be a manager as she handles everything really well and delegates well. She is always chirpy and always a pleasure to see her.She's always working really hard too!
June 2023 by Sanya Shahid
Me and my husband have recently started to come subways more often. The first few times service was really slow but ever since we started getting served by Nosheen, Service has been faster. She always has a smile on her face. She may even be a manager as she handles everything really well and delegates well. She is always chirpy and always a pleasure to see her.She's always working really hard too!
June 2023 by Ashley Mohan
Usually get great service here but I think they recently changed staff. Went in for one of the new series menu items and asked to change the sauce on it. I was told by the woman in a hijab serving me that they're not allowed to do that so I changed my order. Sat down to eat, not 2 minutes later an Asian lad comes in, orders a series sub and asks to change the sauce. Woman in the hijab says "no problem". I think your staff need to be very clear in what they're doing with customers and each should be treated the same. Could catch a case.
May 2023 by Shazia Ali
Ordered lunch todayWas disgusted as the box was half empty. Ordered a salad and literally got 5 mouthfuls from them! The service has become appalling at this storeVegetarian options: Requestinga salad should be exactly that..not a few leaves and thats it
April 2023 by Faiqa Ali
I ordered several times via uber eats. My orders were terribly messed up. Further more they deny their mistake. I ordered from Baillie Street as it's halal. However, the orders are not prepared by Muslims, do be warned. When complaining, they are terribly rude and talk over you. There was no cheese in 4 meals ordered, when we paid for double cheese. Nothing in the instructions was followed when making the order. I will not order from here again.
April 2023 by Mohammed ayaz
Halal subway good and clean.
March 2023 by Killian Smith
Was missing some main options which you may find in other stores.Dietary restrictions: Has gluten free options