January 2024 by m ashraf
Very Poor customer service.
December 2023 by Elizabeth 95
Went into store today to purchase some last minutes Christmas items. The young man on shoes - I believe a staff member may have referred to him as Mark, was absolutely miserable, no smile, no hi can I help you, he had a face like a slapped arse and was so rude, clearly he missed his training in customer service. He really shouldn?t be working with the public as its very obvious he doesn?t enjoy it. To top it off when I did get round the the till point to pay he was stood moaning to the till women that all the customers should just leave and go home as he had had enough of them all, the women on the tills where great. Friendly & helpful even though they were very busy. Get rid of your rude miserable staff and employ better ones! I?ll will go to Bury next time and try my luck in there.
October 2023 by jukejmen uk
The store is well-stocked, and the staff, while perhaps not overly enthusiastic, are knowledgeable and helpful. It's important to remember that they might not provide royal treatment when the owner is paying them the national minimum wage. Overall, a good place for sports gear shopping.
October 2023 by John Hargreaves
Sat outside the Rochdale branch at 9:44 am.Wednesday 4th of October .Supposed to open at 9:30.Customers sat outside waiting to get in .No sign of the doors opening yet .what a way to run a business. Quite a few customers have left whilst I've been waiting for the doors to open .
October 2023 by Sharon Johnson
Never enough staff on tills , stock mixed .. appalling..won't visit again
October 2023 by Karl Pickup
Great Service for My parcel collection
October 2023 by Mohammed Sharaz
before you buy from store check online prices
September 2023 by keith pimlott
Thank you so much to the young lady who served me around 6pm tonight. You went above and beyond hunting for my order that had only just arrived in-store from a courier. There should be more like you. I hope your management realises that they have a good un with you. You'll make my son a happy lad tomorrow ???
August 2023 by Awat Mulla
The staff are not friendly, it?s difficult to find smile in their face , especially the manager. I bought a pair of shoes were they put the shoes on the wrong shelf. When I paid I found that they charged me more money, I was still in a store and asked them to refund at the same time , they said we give you a credit instead of refund. I wanted to exchange to cheaper shoes and get the refund of the rest, but they didn?t accept. I never faced this experience before. I am not recommending anyone to buy anything from this store.
August 2023 by Arina Abdullah
Absolutely terrible store, it doesn?t even deserve a whole star! The staff were extremely rude and were very gloomy, you wouldn?t even catch a smile on their face which led to a depressing store in general. I bought a pair of shoes that were on the shelf that said £50, at the checkout I didn?t realise they were actually £75. So, shelf placement is terrible. I checked my receipt and obviously wanted to return it but they didn?t let me, apparently because of their ?policy?. How is this fair? I didn?t even try it on they were still in the box and I checked the receipt in my bloody car which was right outside the store! I do not recommend anyone to even go into this store because of its filthy and depressing state, and I definitely do not recommend anyone to even buy anything from this terrible store with terrible workers.
August 2023 by Steve Williams
Appalling service. I started to question if asking for help was in their job description the looks I got when I asked for someone after waiting 20 mins to see if they had a certain shoe size. And it was not busy at all!
July 2023 by Amanda McGann
Nice store, could do with more staff. But when asked a question the staff are helpful and friendly.
July 2023 by Rob Warner
Got what we were looking for within 10 mins Great service
June 2023 by Shabana Ali
I wouldn?t even give one star, what a rubbish store with unprofessional staff. I went in as it?s eid to purchase some trainers for my son. I was stood in the kids shoes area for around 20 mins and the young lad seen me and kept disappearing in to the stock room when there was clearly myself and other costumers waiting to be served he was not serving anyone he just kept avoiding serving costumers and wondering off by this time I was fuming and went to the main til where there was a young blond lady with glasses who was very Helpful I told her what had happened that I?m continually getting ignored I need serving she told me she will radio him to come out she did do and he come out of his hut and wondered off to the other end off the store now I was really annoyed and I went up to the man at the doors and asked who the manager was he replied him and asked what?s the problem I told him there was no staff and I kept getting ignored and so were the other costomers he didn?t apologise or look botherd and radios the guy to come out of his hut again by this time I had givin up and sports direct lost out on a sale as he come out and stil wasn?t willing to assist. I have worked in retail and have done a retail management course myself I know what is expected off staff and how to deal with costumers I will be taking this matter further and making sure the area manger of this branch and also head office are aware they have untrained unprofessional people working that are loosing them sales daily.
June 2023 by David Hoyle
A lot of variety to choose from at decent prices when on offer or discounted. Staff are helpful and the store is spaced out well
