November 2023 by Jamil Ahmed
Very Poor customer service , nobody on the front to help customer service as i was waiting 40 minutes
September 2023 by Jonathan Smith
They get there in the end but jeez are they slow.
August 2023 by Steven Kelly
Busy and my machine didn't work
July 2022 by Sue Gregory-redshaw
Best bank
May 2022 by Paul Tullett
I been with Santander for many years,trust me when I say the service is always amazing,the call center when you have ring is easy to get through too and they're helpful in every aspect , visiting the branches can sometimes make you feel like you're a maniquin but when you do finally speak to a colleague they help you fast and efficiently,
April 2022 by Peter Heap
At first I liked Santander but my experience soon turned horrendous. Amazon kept taking Amazon Prime payments after my mum closed her Amazon account. My mum reported this to Santander but they did not block and refund the payments and instead they decided to charge high overdraft fees. This left my mum being required to pay £490.00 for a subscription and overdraft fees that she did not use. To top all this off, Santander withdrew my banking facilities because I had opened 'too many savings accounts' with them... What a sad excuse of a bank. I would NOT recommend them to anyone.
March 2022 by elykav taylor
Good communicate skills by all staff and very helpful
December 2021 by DAN
Decent service, down to earth staff
July 2021 by Ian Smith
Always closed
July 2021 by Karen Brooks
Always pleasant and efficient. The 10 til 2pm has been a little awkward for some people who are still in work and can only go on a Saturday to find it is shut. Understand it is Covid but should open Saturday and close Monday.
July 2021 by Alirio da Silva
It refused to cash in legal tender despite passing the blue light test and the pen test.All because it was an old bill and, the manager had 43 years of banking experience...
July 2021 by Gary CITY
Once again so helpful Polite cannot get better service anywhere
September 2020 by Anthony Oconnell
Staff are helpful, however could do with looking like they want to be there,miserable bunch
July 2020 by j m
Staff are arrogant and unhelpful
July 2019 by Gary Green
My bank which I have enjoyed using for over 30 year's, through name, staff, location and interior changes. The staff throuhout the year's have always been helpful and understanding. I feel though that times are changing and not for the better were high street banks are concerned ? Anyhow thanks for all the years of support. ????