December 2023 by Simon Uff
Got just what I needed and a few other things, friendly staff, good experience
December 2023 by Sue Mcp
Really friendly staff and good customer service
November 2023 by robert lomax
Very friendly. And food was mint. 10 out of 10
November 2023 by Bridie Brittain
Everything was well once we saw the Vet, but there was a 45min delay from our appointment time.
October 2023 by Jude Honeyman
The groom for puppy was not really worth it. The stock was also very low in the shop when I was there
September 2023 by Wayne Dissington
I visited Pets at Home eight weeks ago to purchase Frontline Plus, and I was required to sign up for a subscription to obtain it. However, they provided me with the basic version, and I still haven't received Frontline Plus after eight weeks. I've been to both Rochdale and Oldham stores, but they don't have Frontline Plus in stock, and it hasn't been delivered as promised.They have plenty of similar products in store but refuse to sell them. Instead, they insist on customers signing up for a service that doesn't deliver. I've explained that we have a young baby at home, and our flea problem has worsened over these eight weeks following Pets at Home's advice and methods. I've even begged them to sell me a single dose since they didn't have the three-pack in any store, but their staff can't provide a genuine reason why. It's frustrating that not one staff member knows why this is the case. Despite explaining our situation with a baby at home, Pets at Home doesn't seem to care as long as their subscription system runs smoothly. They seem to prioritize their process over customer concerns.
August 2023 by Claudia Worthington
I've always shopped here for my pets things and now my cat is registered at the vets here. Staff are always pleasant and always has everything I need. My son always runs to the fishes to watch them swim. Not had anything to complain about ever. Even when I returned my cat lead when it was too short and a cat bed she wouldnt use, they refunded us no problem. Will always shop here. Its a very enjoyable experience ??
August 2023 by Katie Wilcox
The reptile shelves are always mostly empty whenever I go, hardly ever have in what I've gone in for. Can't speak for other pets but not great if you need food or accessories for a small reptile
August 2023 by Julie Townsend
Everything you need for your pet. The dog likes going there, so many new smells.
June 2023 by Stephanie Lobell
Polite staff easy to find dog food you want
June 2023 by Stuart Greenwood
Got what needed and even though was traning someone at checkout was
June 2023 by steph chadwick
Went in with a question and got it fully explained from a very helpful member of staff
June 2023 by Kingzee Amin
It has everything I need for my kittens or any pet plus. They have their own vets.
May 2023 by Magda Trycholik
The choice is wide but prices are way higher than in other places.
May 2023 by Betty Keeffe
Although they didn't have what I wanted the staff were helpful in pointing me in the right direction with the information I was given.
